Account Executive, Customer Growth

About The Role

The Account Executive, Customer Growth will be responsible for driving expansion revenue within the existing Tebra customer base. The base population is a range of SMB medical practices managed within the Tebra Tech Touch segment. This individual will execute the team’s base monetization playbook while identifying opportunities for further growth and revenue expansion. The role positions solutions that empower our customers to achieve their desired business goals. Responsibilities include actioning internal leads, prospecting, identifying expansion opportunities, and providing feedback to improve the cross‑sell motion.

Your Area of Focus

• Develop and execute cross‑sell strategies that drive revenue expansion from existing clients.
• Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients.
• Partner Tech Touch account managers to develop a hand off for customers interested in new products and services.
• Track and action all internal referrals related to customers who have hand‑raised and are interested in purchasing new products.
• Serve as a trusted advisor for customers interested in adding additional products to their Tebra subscription.
• Partner closely with other internal, customer‑facing teams to uncover expansion and cross‑sell opportunities.
• Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.).
• Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue.
• Provide sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates.
• Provide feedback and recommendations to improve the efficiency and effectiveness of the cross‑sell team.

Your Professional Qualifications

• At least 1 year of experience in a sales‑related customer‑facing role.
• At least 4 years of relevant customer service experience.
• Proven track record as a successful Account Executive.
• Experience prospecting, demoing and closing customer sales opportunities.
• Comfortable using technology to drive expansion revenue (SFDC, Outreach, Gong, etc.).
• Bachelor’s degree preferred.
• Domain experience in healthcare technology is a plus but not required.

Compensation

Base salary for this role in Zone 1 (National Average) ranges from $72,000 to $82,000 USD per year. Variable pay and benefits are available based on performance and are detailed in the initial talent screen.

Benefits

• Healthcare benefits including medical, dental, and vision.
• Variable pay based on performance.
• Work‑from‑home support and wellness programs.

Equal Opportunity Employer

NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California residents who apply or are recruited for a job with us: please carefully review our California‑specific Privacy Notice under the California Consumer Protection Act here: