Windows Desktop Migration Engineer

Role summary

We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows desktop migration experience (planning, cutover, validation, and post-migration issue resolution). As a Migration Engineer, you will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading, engineering, operations, senior management).

Key responsibilities

· Execute user migrations following the factory playbook, tracking progress and outcomes

· Validate end-user functionality on NDS.Next desktops (e.g. M365 Suite, Firmwide common applications (e.g., digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools

· Perform application testing, defect reproduction, and regression checks before and after migration

· Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration. Issues will be routed by the helpdesk team.

· Write clear user updates and technical notes; manage expectations and drive closure

· Provide structured reporting on your assigned workload (status, risks, blockers)

Must-have skills

· Strong familiarity with Windows desktop environments and application behavior

· Proficiency in cloud application connectivity (Azure preferred) and access management, including core networking concepts and operational troubleshooting

· Python or Java coding proficiency for automation and diagnostics

· Strong debugging and problem isolation skills (logs, configs, repro steps)

· Strong application testing knowledge (test design, validation, regression mindset)

· Excellent written and verbal communication, including explaining technical issues to non-technical audiences

· Strong personal project management skills (follow process, manage your queue, accurate reporting)

Good-to-have skills

· Knowledge of AI-assisted troubleshooting or automation concepts

· Prior application development experience (building, supporting, or modernizing apps)

· Engagement style

· High-volume, user-facing execution with clear daily outcomes

· Works independently within a standardized model, escalating appropriately when needed

· Comfortable partnering across engineering and operations teams