Transportation Team Leader (San Pedro Garza García)

We are hiring a Transportation Supervisor to lead our Logistics team, setting strategic direction to accomplish operational excellence. Supervises and acts as a resource expert by overseeing the specifications, processing, procedures, and customer service for cross‑functional teams within the Operations department.

What You Will Be Doing

• Supports higher levels of leadership with setting strategies for the Operations Department.
• Ensures that the Operations Strategy is not only well understood by their team’s, but also applied on them to ensure the accomplish the business goals.
• Responsible for effectively leading a Departmental Project.
• Provides individual and team coaching to encourage self‑directed & empowered working teams.
• Responsible for developing high potential employees into the next level of their careers.
• Responsible for assigning and monitoring the capacity of their teams.
• Participates and leads the development of standards and measures for continuous improvement of current processes.
• Responsible for the development of department employees by mentoring, as well as formal performance evaluations and salary administration.
• Manages customer service activities necessary to ensure dealer communications, coordination and account management are accomplished in accordance with established standards.
• Responsible for the interviewing and selection processes for openings within the Operations Department.

Who You Are

Minimum Qualifications

• Bachelor’s degree in operations management, Business Administration, or a related field.
• Experience and knowledge in logistics operations and processes, supply chain management, inventory control, transportation, and warehouse operations. Experience in coordinating shipments, managing inventory levels, and optimizing logistics workflows would be valuable is a must.
• Minimum of 3 years of previous leadership experience.
• Advanced English is a must.
• Strong knowledge of operations management principles, process improvement methodologies.
• Excellent leadership skills with the ability to motivate and develop a high‑performing team.
• Strong LEAN and CI background applied in projects that led to team’s efficiencies and success.
• Availability to travel. A valid United States visa is required, as the position involves traveling.
• Proficiency in using operations management software, ERP systems, and other relevant tools.

Desired Skills and Experience

• Strong analytical and problem‑solving abilities, with a data‑driven approach to decision‑making.
• Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with cross‑functional teams.
• Results‑oriented mindset with a focus on continuous improvement and achieving operational goals.
• Ability to work in a fast‑paced environment, manage multiple priorities, and adapt to changing business needs.
• Strong organizational skills with keen attention to detail and a commitment to quality.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.