Delivery Assurance Associate

About the role

As a Delivery Assurance Associate, you will play a key role in ensuring supply chain reliability and production continuity by supporting on–time material delivery and proactively addressing risks across operations. This role focuses on execution, coordination, and problem solving—working closely with cross-functional teams and suppliers to meet strict production and customer requirements. Your impact will be felt daily by helping maintain stable operations, preventing delays, and enabling Carrier to deliver for our customers with consistency and confidence.

Key Responsibilities

• Supporting the achievement of delivery assurance objectives, ensuring timely availability of materials for production.
• Maintaining on‑time delivery of all materials required for assigned components and production lines.
• Coordinating shipments and managing sub‑process suppliers to prevent delays and disruptions.
• Performing advanced root‑cause analysis to identify issues impacting on‑time delivery and driving focused, solution‑oriented actions.
• Executing process improvements and effectively using delivery assurance systems and tools.
• Working cross‑functionally with Finance, Engineering, Quality, Production, and Suppliers to identify and implement solutions that ensure production continuity.
• Communicating proactively with internal stakeholders to align on priorities, risks, and customer requirements.

Requirements

• Bachelor’s degree.
• 3+ years of experience in Supply Chain, Materials Management, Procurement, or Logistics.
• Experience coordinating deliveries, materials, or suppliers in a manufacturing or operations environment.
• Strong problem‑solving skills with the ability to identify issues at an advanced level and drive corrective actions.
• Solid communication skills and ability to work in cross‑functional environments.
• Bilingual proficiency (English and Spanish).
• Experience reporting and escalating topics to upper management.
• Strong proficiency in Microsoft Excel and PowerPoint.
• Experience using SAP and Power BI.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Have peace of mind and body with our health insurance. Drive your career forward through professional development opportunities.

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.