Senior Customer Support Lead: Itil-Driven Ops & Change (Xico)
Link-Worldwide
Customer Support Manager
Link-Worldwide in Mexico City seeks a Customer Support Manager to lead a team, drive operational transformation, and implement innovative support strategies.
Responsibilities
- Lead a team of customer support staff
- Drive operational transformation and implement innovative support strategies
- Manage change initiatives and collaborate with cross-functional teams
- Execute impactful support-related projects
Qualifications
- 5+ years of experience in customer support
- Leadership experience
- Relevant certifications in ITIL or Six Sigma
Benefits
- Hybrid work environment
- Comprehensive benefits
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#J-18808-LjbffrVacante publicada el 2 días atrás
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