Sr. Sap Basis & Security Administrator (Hybrid - Guadalajara)

Job Title: SAP Basis and Security Administrator

Department: IT

Manager/Supervisor: Senior Manager, General IT Corporate Systems

FLSA Status: Exempt

SOP Group: IT

Location: Guadalajara, Mexico

Company Overview

Insulet started in **** with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We have improved the lives of hundreds of thousands of patients who have insulin‑requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe. We are looking for highly motivated, performance‑driven individuals who want to be part of building our Center of Excellence and be at the forefront of our rapidly growing global footprint. We are looking to hire amazing people who are guided by shared values and desire to exceed customer expectations. Our continued success depends on it.

Position Overview

• Managing the transport of changes (e.g., configuration settings, program developments) between different SAP systems using the Transport Management System (TMS).
• Manage and maintain SAP systems, including SAP S/4HANA, SAP Business Technology Platform (BTP), SAP Analytics Cloud (SAC), and Integrated Business Planning (IBP).
• Plan, coordinate, and execute data refreshes to ensure data consistency and availability across all SAP environments.
• Monitor system performance and ensure the reliability and availability of IT services using SPA Solution Manager.
• Plan and execute system upgrades, patches, and enhancements to keep SAP systems up-to-date and compliant with industry standards.
• Troubleshoot and resolve authentication, performance, hardware, software, and network issues.
• Collaborate with senior administrators and other IT staff to implement new technologies and improve existing systems.
• Document system configurations, procedures, and policies.
• Manage the activation and troubleshooting of S4 services to support integrations between systems.
• Develop and implement security policies, procedures, and controls for SAP S/4HANA, SAP Analytics Cloud, and SAP Integrated Business Planning environments.
• Manage user roles and authorizations across SAP platforms, ensuring compliance with internal policies and regulatory requirements.
• Configure and maintain security settings for SAP Analytics Cloud and SAP Integrated Business Planning, ensuring secure data access and reporting capabilities.
• Support patch and upgrade related activities.

Required Skills and Competencies

• Five years of BASIS administration experience preferred.
• Proficient in SAP security concepts, role‑based access control, and security tools.
• Experienced working in an SAP RISE environment.
• Ability to manage and support audit activities for SOX controls.
• Basic understanding of cloud platforms (AWS, Azure, Google Cloud).
• Strong problem‑solving and troubleshooting skills.
• Excellent communication and teamwork abilities.
• Driven to learn and adapt to new technologies.

Preferred Skills and Competencies

• Proficient in SAP GRC modules, including Access Control and Process Control, is essential.
• Understanding of virtualization technologies, preferably Azure.
• Relevant SAP and SOX certifications are a plus.

Education and Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.

Additional Information

• The position is located at our Guadalajara, MX office.
• Less than 15% of travel is estimated but will flex depending on business need.
• This position is eligible for hybrid working arrangements and requires on‑site work from an Insulet office at least three (3) days per week.