Agente de Atencion al Cliente (Español)
Foundever®
About Us
En Foundever, simplificamos las cosas
En Foundever™, nos enorgullecemos de ser un líder en la industria de la experiencia del cliente (CX). Con un equipo de 170,000 asociados en todo el mundo, estamos dedicados a crear las mejores experiencias para más de 750 marcas líderes y digitales. Nuestras soluciones innovadoras de CX, tecnología y experiencia están diseñadas para satisfacer las necesidades operativas de nuestros clientes y ofrecer experiencias sin interrupciones a los consumidores en los momentos que importan.
Nuestros Valores Fundamentales:
- Creatividad : Hazlo simple, lidera el cambio.
- Compromiso : Apunta a lo mejor, impacta para el bien.
- Conexión : Comparte experiencias, crece juntos.
Job Summary
Descripción del puesto
Estamos buscando un representante bilingüe en español para brindar un soporte al cliente de clase mundial y mejorar la satisfacción del cliente.
Requisitos Principales:
- Tener al menos 18 años
- Diploma de Bachillerato
- Residir en Mexico
- Disponibilidad para trabajar en sitio
- Ciudadanía Mexicana o permiso de trabajo válido
Competencies
Communication Skills
Computer Skills
Critical Thinking
Customer Focus
Primary Job Responsibilities
Responsabilidades del trabajo
- Responder llamadas entrantes a las líneas de servicio al cliente
- Proporcionar asistencia profesional y competente de alto nivel
- Completar con éxito la capacitación y cumplir con los requisitos de calidad
Education
High school diploma or equivalent
Experience Target
- Call Center experience a plus
Specialized Certifications
Vacante publicada el Hace 2 meses
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