Local SEO Account Manager for Client Success & Growth

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Local SEO Account Manager for Client Success & Growth based in Mexico.

This role is centered on managing and growing relationships with a diverse portfolio of local business clients, helping them improve visibility, generate leads, and maximize ROI through Local SEO and digital marketing services. You will act as the primary client-facing point of contact, ensuring smooth onboarding, clear communication, and consistent value delivery across all accounts. The position blends account management, customer success, and light sales responsibilities, with a strong focus on retention and long‑term client growth. You will translate performance data into clear, actionable insights through regular reporting and strategic discussions. Working closely with internal SEO and delivery teams, you will help align client expectations with execution quality. This is a fast‑paced, remote‑friendly role suited for someone who thrives in relationship‑driven environments and enjoys helping small businesses grow.

Accountabilities

• Manage end-to-end client onboarding, ensuring smooth setup, clear expectations, and strong initial engagement with services and processes.
• Serve as the primary point of contact for clients, handling communication, updates, strategy discussions, and ongoing relationship management.
• Prepare and present weekly and monthly performance reports covering rankings, traffic, leads, and campaign outcomes in a clear and client‑friendly format.
• Identify upsell and cross‑sell opportunities to expand client value through additional SEO services, advertising, or content solutions.
• Proactively monitor client satisfaction, address concerns, and take preventive action to ensure high retention and low churn rates.
• Coordinate with internal SEO, project management, and delivery teams to ensure timely execution of client strategies and requests.
• Support continuous account growth by aligning client goals with marketing performance and long‑term optimization strategies.

Requirements

• Strong communication and relationship management skills with a customer‑first mindset and ability to build trust with diverse clients.
• Familiarity with Local SEO fundamentals such as Google Business Profile, citations, local rankings, and basic digital marketing concepts.
• Experience in account management, customer success, business development, or agency‑side client services is highly valued.
• Sales‑oriented mindset with the ability to naturally identify growth opportunities and expand client accounts over time.
• Highly organized with strong attention to detail and the ability to manage multiple client accounts simultaneously.
• Comfortable working in a fast‑paced agency environment with frequent client communication and reporting responsibilities.

Benefits

• Competitive hourly compensation ranging from $10 to $20 per hour.
• Fully remote and flexible work arrangement.
• Long‑term engagement with growth potential into more senior account management or leadership roles.
• Opportunity to work with a high volume of diverse local business clients across multiple industries.
• Performance‑driven environment with exposure to both marketing strategy and client growth initiatives.Skill development in SEO, digital marketing, account management, and sales strategy.
• Collaborative agency environment with direct impact on client success and retention outcomes.