Customer Services & Collections Leader
Caterpillar Financial Services Corporation
Caterpillar Inc. is seeking a Manager of Customer Services to lead the customer service function across all contact channels.
The role focuses on setting service strategies, driving performance, and improving processes to deliver outstanding customer experiences. Responsibilities include guiding teams, managing inquiries and escalations, and collaborating with operations, sales, and cross-functional partners to uphold service levels and business objectives.
#J-18808-LjbffrVacante publicada el 3 días atrás
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