Field Account Manager

Field Account Manager

The Field Account Manager will be responsible for all sales results of mid-size and large accounts in Mexico and for developing strong customer relations according to the organizational strategy for the assigned customer base. This position is primarily focused on the Guadalajara, Jalisco, Mexico region.

Responsibilities

• Promote the organization's Bioprocess products and services within an assigned geographic area, product range or key account to achieve sales and revenue targets.
• Identify new business opportunities aligned with the organization's overall market and growth strategy.
• Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system.
• Analyze SFDC data for assigned customers to identify trends, generate customer insights and track sales performance.
• Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of sales activity.
• Assess and analyze customer needs, generate leads, respond to customer inquiries and suggest products and services as appropriate.
• Develop and implement account plans and request and coordinate resources in line with the account plans.
• Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account.
• Coordinate and participate in marketing activities in assigned territory.
• Frequently assess the potential of each customer and plan to realize it into business.
• Manage and build strong customer relationships for long term partnership.

Qualifications

• Bachelor's degree in life sciences, engineering or a related field (higher level of education would be beneficial).
• Minimum 3 years field sales experience, with preferable laboratory / process-based experience in Life Science.
• Hands‑on knowledge and proactive usage of SFDC and other CRM tools.
• Excellent communication and negotiation skills.
• Self‑motivated, energetic, results oriented, capacity to work independently with a strong sense of responsibility.
• Good teamwork skills and proven ability to also work with cross‑functional teams.
• Bilingual – English and Spanish.
• Willingness and ability to travel frequently.
• Proven software skills, e.g., Microsoft Office.