Hvac Administrative Coordinator (Cuernavaca)

Key Responsibilities

• Coordinate and manage schedules for HVAC technicians to ensure timely and efficient service delivery.
• Provide virtual support and oversight to technicians, ensuring adherence to quality standards.
• Troubleshoot remotely.
• Handle customer inquiries and service requests, delivering excellent customer service and support.
• Maintain accurate and up-to-date service records and documentation, ensuring compliance with industry regulations.
• Train and reinforce knowledge to his team on-site and remotely.

Qualifications

• Proven experience in the HVAC industry.
• Strong administrative and organizational skills.
• Excellent communication and customer service skills.
• C1 level of English.
• Ability to manage multiple tasks and work under pressure.