Claims Coordinator (Guadalajara)

Summary

Directs and coordinates activities involving claims against OEC Group for shortages in or damaged freight and private property damages by performing the following duties.

Company Overview

Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in New York and branches throughout Asia, North America, and Europe; OEC Group enjoys a strong position in a rapidly growing market.

Benefits

• IMSS-INFONAVIT-VACATION PRIME
• After successfully completing and passing a standard 90-day introductory period the employee is provided with the following benefits package. This includes:
• Individual Health Insurance Coverage (Medical and Dental) - Paid for by the company)
• Vacation, Personal and Floating Days
• Monthly Food Vouchers

Essential Duties & Responsibilities

• Investigate claims to ascertain validity of claims and extent of company liability.
• Processes freight and property claims for which company is liable and submits claims to head office for settlement, or negotiates settlement with claimant and authorizes payment.
• Testifies at court hearings to present evidence on company liability from investigation documents.
• Communicate with customers, insurance companies, surveyors, and others regarding claim status and claim-related matters.
• Tracks and maintains record of legal cases and claims to evaluate the relevance.

Work Schedule

Guadalajara Offices 8:00 am-5:00 pm CST (M-F)

Qualifications

• High school diploma or equivalent
• 1-3 or more years of experience in claims adjusting
• Ability to work independently and in a team environment
• Maintains strict confidentiality
• Highly organized and proven ability to multi-task

Computer Skills

To perform this job successfully, an individual should have experience with Microsoft Office.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, talk, hear and type. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Equal Opportunity Employer

OEC Group is an Equal Opportunity Employer.