Field Service Engineer (H/F) (Mexicali)

Descripción

Join the market leader in high-speed electrical connectors for the Telecom/Datacom industry! We are seeking a Field Service Engineer to join our Cable Backplane Systems team.

Responsabilidades

• Serve as the primary technical contact for on-site support, installation, and maintenance of Amphenol products.
• Diagnose and resolve complex interconnect issues in the field, including signal transmission and mechanical fit.
• Provide post-sales service and technical assistance to ensure customer satisfaction and product reliability.
• Collaborate with engineering, product development, and sales teams to relay field feedback and drive continuous improvement.
• Deliver training and support to customers on product usage, maintenance, and troubleshooting.
• Document service activities, technical findings, and customer interactions.
• Travel to customer sites as needed to provide timely and effective service; this likely requires significant travel on very little notice.

Requisitos

• Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering or Mechanical Engineering Technology.
• 5+ years of experience in field service, technical support, or hands-on engineering roles.
• Familiarity with interconnect systems, signal integrity, and electrical testing.
• Strong diagnostic and problem-solving abilities in electrical and/or mechanical domains.
• Excellent communication skills across technical and non-technical teams.
• High-level customer service mindset with a focus on building long-term relationships.
• Ability to work independently in dynamic environments and deliver results under pressure.
• Organized, detail-oriented, and capable of managing multiple service engagements.