Real Estate VA (Bilingual)

Location: Work from Home
Type of Employment: Full-time
Work Shift: US Business Hours

About Us

At OurAssistants , we connect U.S.-based property management and HOA companies with highly skilled virtual professionals. We support financial operations, compliance, and community management teams by providing dependable, detail-oriented remote talent. Learn more at ourassistants.com .

About the Role

We are seeking a highly motivated Bilingual Real Estate Virtual Assistant to support real estate lead management and client communication for a fast-paced residential sales environment. This role focuses on lead nurturing, inbound lead response, and CRM management , ensuring that potential buyers receive timely responses and consistent follow-ups.

The ideal candidate is comfortable communicating with prospects in both Spanish and English , responding to inquiries from social media and real estate platforms, and maintaining accurate records within the CRM.

This position requires someone who thrives in a high-volume, fast-paced environment , enjoys building rapport with potential buyers, and can confidently guide prospects through the early stages of the real estate buying process.

Key Responsibilities

Lead Management & Qualification

• Call and qualify leads from a large contact database .
• Respond to inbound buyer inquiries from platforms such as Zillow and Realtor.com .
• Engage with prospects who interact with real estate marketing campaigns and social media content.
• Qualify buyer interest, timelines, and budget before passing opportunities to the sales team.
• Maintain consistent follow-ups to nurture leads and convert interest into appointments.

CRM Management

• Manage lead records, tasks, and follow-ups within the CRM system.
• Update notes, contact details, and activity logs to maintain accurate records.
• Track conversations and ensure all leads are properly categorized within the pipeline.
• Experience with Lofty CRM is highly preferred.

Listing Support

• Send property listings to interested buyers using MLS.
• Provide property details, availability, and general market information.
• Answer questions from potential buyers regarding listings featured in marketing materials and social media posts.
• Assist with coordinating buyer interest and scheduling next steps with agents.

Communication & Client Interaction

• Communicate clearly and professionally with prospects in both Spanish and English .
• Build rapport with potential buyers and maintain a positive client experience.
• Respond promptly to inquiries and maintain high engagement levels with leads.
• Support the team’s goal of converting online inquiries into qualified opportunities.

Qualifications & Requirements

• Must be 100% bilingual in Spanish and English (spoken and written) .
• Experience working in real estate lead generation, lead nurturing, or inside sales .
• Strong experience handling inbound or warm leads , not just cold calling.
• Experience working with real estate CRMs (MLS, Zillow, Lofty) and lead management systems.
• Excellent communication and relationship-building skills.
• Ability to manage high lead volumes and fast-paced workflows .
• Strong organization and follow-up discipline.

Additional Requirements

• Candidates should ideally be located in Mexico or Argentina to match time zone and Spanish dialect preferences.
• Experience supporting real estate teams or brokerages is highly preferred.
• Must have a stable internet connection and remote-ready workstation .
• Must be comfortable working during U.S. Eastern Time business hours .

Compensation and Benefits

• Competitive salary based on experience
• Permanent remote setup
• Opportunity to work with a high-performing real estate team
• Ongoing training and growth opportunities
• Collaborative and fast-paced work environment