Measurement and Insights Intern

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Team Overview

We are looking for a highly motivated intern with a strong quantitative background — ideally studying Economics or a related field — who is genuinely excited about data, AI, and communications. This role offers a unique opportunity to help optimize the Measurement and Insights capability for External Affairs globally at one of the fastest-growing tech companies.

In this position, you will focus on leveraging data to support Communications, Government Affairs, and Internal Communications teams across DiDi’s global markets. You’ll be expected to go beyond running numbers — we’re looking for someone who can interpret data, surface key findings, and proactively identify opportunities to use AI and automation to make our work sharper and faster. If you’re the kind of person who figures things out on your own, builds before being asked, and is always thinking about how to do things better, this role is for you.

Role Responsibilities

Your key responsibilities include:

• Support Communications, Government Affairs, and Internal Communications teams by running data queries and surfacing relevant insights to inform media narratives and stakeholder communications.
• Generate data reports with clear interpretation and key findings.
• Coordinate efforts to maintain our measurement systems optimized and up to date.
• Develop measurement strategies for projects from the ground up and maintain up-to-date databases and trackers.
• Generate materials to help teams better understand our metrics (infographics, presentations, glossaries, dashboards).
• Proactively identify opportunities to implement AI tools and automation to enhance team efficiency and the quality of output.
• Stay informed about new AI and social listening developments and bring concrete proposals to the team.
• Keep tabs on the area’s deliverables, trackers, and prioritizations to ensure we are always working at our highest potential.
• Provide basic training to team members on our measurement systems and tools.
• Be a reliable, committed team member: own your work, meet deadlines, and follow through.

Role Qualifications

The successful candidate will have:

• Studying a Bachelor’s Degree in Economics, Finance, or a related field with a strong quantitative component.
• Strong Spanish and English communication skills (both written and verbal) — essential.
• A genuine interest in AI and a track record of learning and implementing new tools independently.
• Proactive, self-taught mindset.
• Data-driven thinking with the ability to interpret results and translate them into clear, actionable insights.
• Interest in measurement, social listening tools, communications, and technology.
• Organized, results-oriented, and committed.
• Empathic team player, eager to collaborate and willing to learn many new systems quickly.
• Knowledge of Python and/or SQL (basic analysis, cleaning, automation).
• Schedule availability in the mornings, hybrid work model (1–2 days at the office).

Come join us to:

• Join a strong, collaborative, and fun Central External Affairs team.
• Do hands-on, impactful work for DiDi’s global markets and all business lines.
• Learn about cutting-edge social listening tools that harness the power of AI.
• Work in an environment that will strengthen your professional abilities and set you on the right path for a bright future.
• Unlock mentorship opportunities.
• Base salary and law benefits.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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