Revenue Operations Supervisor (Monterrey)

Job Summary

This position is responsible for Contract Setup, Billing Operations, Credit/Collections, and Cash Application processes for company lines of business, including Integration Projects, Service, outsourcing staffing, Managed Services, and Equipment Sales.

Essential Duties and Responsibilities

• Collaborate with Accounting to reconcile sub-ledger accounts, validate revenue recognition, and establish policies for A/R reserves.
• Own the monthly WIP review process and ensure accurate project revenue recognition in accordance with company policies, contract terms, and applicable accounting standards.
• Partner with Project Managers, Finance, and Operations leadership to validate project progress, estimated costs to complete, forecasted margins, and revenue recognition assumptions.
• Analyze project financial performance, identify revenue recognition risks, and recommend corrective actions to ensure accurate reporting and profitability forecasting.
• Actively support AP/Treasury in managing overall cash flow to optimize financial health.
• Oversee Contract Setup, coordinating Project, Service, and Product Billing to ensure timely project setup and billing processes.
• Manage and review change orders, amendments, and contract revisions to ensure compliance and accuracy.
• Coordinate project billings in line with contract terms and ensure accurate billing requests are processed.
• Oversee progress billing, milestone billing, and percentage-of-completion invoicing activities to ensure compliance with customer contracts and revenue recognition requirements.
• Serve as the primary communication point for project accounting activities between Finance, Sales, and Operations (Project Managers).
• Work with internal and external customers to research and resolve outstanding issues related to payments, adjustments, or credits.
• Support revenue forecasting by reporting on unbilled projects, accounts receivable, backlog, and other key revenue cycle metrics.
• Generate and maintain monthly operating reports, participate in project review meetings, and manage special projects as required.
• Mentor team members on tools, systems, and revenue cycle operations to build internal capabilities.
• Directly supervise Billing, Project Accounting, and Collections personnel, establishing priorities, monitoring performance, and ensuring timely execution of revenue cycle activities.
• Provide leadership and oversight for contract setup, project billing, collections, cash applications, and project accounting processes.
• Collaborate on strategic growth initiatives and support project managers in updating and communicating project budgets.
• Participate in job reviews with Project Managers, ensuring budgets and estimated time to completion are up-to-date.
• Support Finance by driving necessary account reconciliations and aligning project data with budgetary goals.
• Other duties assigned as needed.

Skills and Abilities

• Ability to analyze and interpret financial data and prepare reports.
• Ability to lead with confidence and create alignment among management.
• Ability to understand and leverage existing Company systems to provide solutions to the business and recommend new systems when required.
• Demonstrated leadership and management skills in a team-oriented, collaborative environment.
• Exceptional strategic thinking and structured problem solving skills.
• Ability to balance multiple tasks with changing priorities.
• Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization.
• Self-starter capable of working independently and ensuring to meet deadlines.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong understanding of project accounting, WIP management, revenue recognition principles, and percentage-of-completion accounting.
• Ability to analyze project financial data, validate forecasts, and identify revenue recognition risks.
• Demonstrated ability to collaborate effectively with internal stakeholders and external customers in a project-based environment.

Education and/or Experience

• Minimum of Bachelor's Degree in Accounting is required.
• Experience working with percentage-of-completion accounting and project financial forecasting.
• Demonstrated experience partnering with Operations and Project Management teams to support project financial performance and revenue recognition compliance.

Direct Reports

This position can have up to 1–2 direct reports.

Work Hours

AVI-SPL reserves the right to alter work hours and work location as deemed necessary.