Sistemas Especialista en Sistemas (Monterrey)

Position Overview

We are looking for an IT Specialist to support the implementation, operation, and continuous improvement of Supply Chain and Logistics systems across Midea's North LATAM region (Mexico, Colombia, Peru, Panama, and Ecuador). This role will act as a key bridge between business and IT, ensuring the successful delivery, stability, and optimization of systems such as ERP, WMS, and TMS while collaborating closely with regional teams and global IT operations.

Key Responsibilities

• Support the implementation and daily operation of Supply Chain and Logistics systems (ERP, WMS, TMS) across the North LATAM region.
• Act as the regional IT point of contact during system implementations.
• Conduct business process analysis, gather requirements, and prepare Business Requirement Documents (BRDs).
• Coordinate with Midea HQ teams to design solutions, resolve system issues, and ensure successful system delivery.
• Provide application support by responding to user inquiries, troubleshooting issues, and coordinating timely resolutions.
• Participate in end‑to‑end IT project delivery, including requirements gathering, system design coordination, testing, and deployment.
• Support User Acceptance Testing (UAT), user training, and go‑live activities.
• Monitor system performance and contribute to continuous improvement initiatives to enhance operational efficiency and user experience.
• Facilitate communication between business stakeholders, vendors, and IT teams to ensure alignment and effective problem resolution.

Requirements

• Bachelor's degree in information technology, Software Engineering, Computer Science, Supply Chain, or a related field.
• 5+ years of experience working with TMS or WMS systems.
• English and Spanish required (Mandarin is a plus).

Nice to have

• Experience with one of the following platforms: Oracle Fusion Cloud SCM, Blue Yonder (JDA), Manhattan Associates, Infios (Körber).
• Knowledge of end‑to‑end Supply Chain processes.
• Experience with ERP systems (experience with Oracle EBS is a plus).
• Understanding of system integrations and data flows (EDI/API).
• Strong analytical and problem‑solving skills.

Key Competencies

• Strong collaboration and ownership mindset.
• Communication and stakeholder management.
• Supply Chain and IT domain knowledge.
• Analytical thinking and problem‑solving.
• Ability to work cross‑functionally in a regional environment.

What We Offer

• Competitive benefits package in accordance with local labor laws.
• Grocery vouchers.
• Major Medical Insurance.

All qualified applicants will be considered without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other characteristic.

We are an equal opportunity employer and are committed to a workplace where everyone is respected, valued, and empowered to grow.