Sales Compensation Analyst (Guadalajara)

Position Summary

This is a hybrid role combining time at the office and time working from home, based in Guadalajara, Mexico.

Make sure all commissioned sales employees are paid timely and accurately. Interact with all sales employees to respond to their questions regarding their compensation, resolve case by case situations and provide follow‑up until case resolutions. Implement manual changes each month to make sure all transactions are crediting correctly, and all payments are properly reflected in systems. Make sure all roles and sales organizations are properly set up in systems. Manage SPIFFs and other bonuses programs, to make sure accurate and timely payment is met. Manage the sales compensation plans at all levels WW, frontline to executive, meeting Worldwide company strategic initiatives. Plan, execute and deliver the end‑to‑end annual Sales Compensation Fiscal Year setup in the sales compensation system. Design, develop, implement, and manage F5 sales compensation models and incentive plans at all levels (front‑line to Executive level) to meet strategic objectives of Senior Sales Leaders. Develop policies and procedures to ensure best practices and compliance with legal requirements around sales compensation and other sales operations related areas. Develop solutions to complex crediting situations and present recommendations supported by data and facts. In partnership with multiple Sales Operations teams and sales leaders, support the annual quota setting process. Analyze key performance metrics to provide insight into sales compensation trends. Liaise with Finance, HR and Sales Operations on budget planning, sales compensation accruals, compliance, and escalations. Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Performs other related duties as assigned.

Skills & Qualities

• Experience working on Sales Compensation, Sales Operations or Finance/Accounting/Payroll is a must.
• Intermediate‑to‑advanced experience with Microsoft Excel including pivot tables, V‑lookups, graphing, and charting functionality is a must.
• Experience with Salesforce or other CRM systems is a must.
• Experience with Sales Compensation software like Xactly, SAP Commissions, Anaplan, Oracle, Varicent, Callidus, others is a plus.
• Tableau or Microsoft Power BI is a plus.
• Superior sense of responsibility, strong work ethics, very organized and detail oriented. Passion for data, analytics and problem solving.
• Endless curiosity, feel comfortable asking multiple questions, proactive and self‑driven and independent.
• Excellent written and verbal communication in English.
• Thrives in customer support and collaborates effectively with all levels and functions, including executives.
• Thrives in a dynamic environment and works with a high degree of freedom and proactiveness.
• Capable of working under time constraints and running multiple projects.
• Ability to adapt to change, remain adaptable and shift priorities in a fast‑paced globally complex, customer focused environment.

Qualifications

• BA/BS degree in Finance, Business Administration, Accounting, Engineering, or related field (required).
• Minimum of 5 years relevant experience within sales operations or comparative field, and/or financial analysis experience supporting a sales organization.
• Experience working in the Technology industry.

Physical Demands and Work Environment

Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material. Duties may require being on call periodically and working outside normal working hours (early mornings, evenings and/or weekends). Duties may require the ability to travel occasionally via automobile or airplane. Quarter end flexibility required to allow for occasional extra hours.

Equal Employment Opportunity. Equal Employment Opportunity.

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