KAM

MISSION:

The Key Account Manager is responsible for managing and developing key accounts to ensure busines results , maintaining a long term relationship with customers and maximizing sales opportunities within them. Profitabilty and Share growth as key priorities-

Achieve channel objectives set by the company.

MAIN PURPOSES OF THE JOB:

• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships.
• Develop strong business plans for key customers with full year vision
• Negotiate trade terms
• Ensure perfect in-store execution of the plans
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
• Assist with high severity requests or issue escalations as needed.
• Co- Develop strategies tailored to every customer for the optimal management of the accounts (sales and margin quota, promotions, sell-thru, etc.). These tasks must be exceutedin collaboration with marketing
• Get and analyze internal and market information for decision making related to the business performance
• Verify and follow up to the customers’ payments that to avoid holding of sales, speed up the delivery, and have a healthy management of the accounts
• Analyze and build the 13 month Sales Forecast to make sure the required amount of product is available for delivery.
• Manage the operational budget assigned, to drive the Company’s products through promotions, looking for the company’s profitability
• Develop special projects to ensure share growth always ensuring profitability goals
• Develop operational activities on time and with quality to ensure the basics of the account management (listings, budget management, sales presentarions, orders management process and shipments)