Sr Collections Supervisor (Xico)

As a Sr. Collection Supervisor here at Honeywell, you will play a critical role in leading and overseeing the collections function. Your primary responsibility will be to manage a team of collections analysts, setting collection targets, and implementing strategies to optimize cash flow and minimize past dues. In this role, you will collaborate with cross‑functional teams to evaluate customers’ credit situation and credit worthiness, monitor and analyze collection performance, and provide regular reports to senior management. You will also be responsible for resolving escalated customer issues and disputes related to collections, identify process improvement opportunities, and implement solutions to enhance efficiency and effectiveness in the collections process. Your strong leadership and people‑management skills will be crucial for effectively guiding your team, while effective communication and negotiation skills will be necessary for resolving customer issues and disputes. You will report directly to our Sr. Collection Manager and work out of our Mexico City, Mexico location on a hybrid work schedule. In this role, you will impact the company by ensuring timely and accurate collection of outstanding accounts receivable, optimizing the collections process, and reducing delinquency rates, thereby directly contributing to the financial health of the organization.

Key Responsibilities

• Manage a team of collections analysts and specialists.
• Set collection targets and implement strategies to optimize cash flow and minimize past dues.
• Evaluate customer credit situation and credit worthiness in partnership with the credit risk team.
• Monitor and analyze collection performance and provide regular reports to senior management.
• Resolve escalated customer issues and disputes related to collections.
• Identify process improvement opportunities and implement solutions to enhance efficiency and effectiveness in the collections process.

You Must Have

• Minimum of 5 years of experience in collections, credit, or accounts receivable management.
• Proven track record of successfully managing a collections team.
• Strong analytical and problem‑solving skills.
• Excellent communication and negotiation skills.

We Value

• Bachelor's Degree in Finance, Accounting, or a related field.
• Understanding of tax implications of a multi‑national company.
• Demonstrated ability to deliver complex solutions without supervision.
• Effective verbal and written communication skills.
• Proven track record of people management.