ERP Support Analyst (Zapopan)

Fresh Del Monte Produce is growing — and you could be part of the journey! Are you ready to bring fresh ideas, work with purpose, and join a global company making a real impact?

Purpose of the Role

The Supplier Enablement Support Analyst is responsible for onboarding, supporting, and managing suppliers within the Coupa platform to ensure a smooth and scalable Accounts Payable process. This role plays a critical part in enabling supplier adoption of Coupa and ensuring suppliers are transacting efficiently and compliantly through the system.

Key Responsibilities

• Serve as the main point of contact for suppliers during the Coupa onboarding process.
• Guide suppliers through registration, profile setup, and connection via CSP, cXML, or SAN.
• Provide Tier 1–2 support to resolve supplier onboarding and connectivity issues.
• Monitor and track onboarding progress, escalating delays or non‑compliance as needed.
• Validate supplier transactions (POs and invoices) before go‑live to ensure readiness.
• Collaborate with internal teams (Procurement, AP, IT) to align onboarding with purchasing and payment workflows.
• Maintain accurate and high‑quality supplier master data within ERP and Coupa.
• Prepare onboarding performance reports, dashboards, and KPIs.

Education & Experience

• Bachelor’s degree in accounting, finance, or related field preferred; equivalent work experience accepted.
• At least 1 year of prior experience in a similar role.
• Experience with Coupa or other procurement platforms (Ariba, SAP, Jaggaer, etc.).
• Understanding of electronic invoicing, PO automation, or supplier compliance practices.
• Experience with change management or supplier training initiatives.
• Experience supporting a multi‑entity, multi‑language organization.
• Shared Services experience, preferably in a large or complex organization.

Skills

• English: written and speaking.
• Strong understanding of accounting principles related to accounts payable.
• Experience with ERP systems and Accounts Payable solutions (e.g., Oracle, SAP, Coupa, Readsoft, Esker).
• Advanced proficiency in Microsoft tools (e.g., Excel, Outlook, Word, PowerPoint).
• Excellent problem solving and analytical skills.
• Strong attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Previous experience in a Shared Service Environment.

Benefits

Work schedule: Monday to Friday, from 8:30 a.m. to 6:30 p.m.

Work modality: Full On‑Site.

Collaborative work environment and professional development opportunities.

Please note that this position does not qualify for relocation expenses.

We are committed to maintaining a drug‑free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law.