Sales Training Specialist

Responsibilities

• Coordinate training processes and projects (delivery and tracking) primarily for IFT personnel aligned with Managers and brand/training strategy focusing on product and sales knowledge.
• Obtain needs in the field to create and update skills processes with people in the field.
• Administrate AbbVie Learning platforms (ALC, AbbVie Campus) and training innovative tools.
• Generate continuous training reports.
• Works within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
• Administration and tracking of AbbVie training platforms (ALC, AbbVie Campus), including uploading of online courses for all affiliate and sales force tracking.
• Lead custom projects including coordination, preparation of files, and evaluation of proofs and print aligned with Training Managers.
• Coordinate the delivery of Sales Force training needs diagnosis in TAs Knowledge (by brand) that will support brand plans execution.
• Coordinate and deliver training courses of TAs knowledge and Challenger for Sales teams (by brand) and evaluate the positive transfer of training.
• Deliver content in response to local needs within the global framework by using innovative tools (gamification tools as Gamelearn, Training Arcade and surveys).
• Observe Field Sales team in role plays, providing constructive feedback after observation.
• Ensure compliance with corporate and department policies and procedures.
• Continuously improve training content by using new methods and technology that will increase training effectiveness.

Qualifications

• Bachelor’s degree (business management, marketing, science or a related field is required)
• Intermediate level of English language (speaking and writing)
• Experience with agile software development and usage of training platforms - digital environment
• Excellent written and verbal communication skills
• Team player in every task, program or project
• Knowledge of training theory (Formal Training Needs Analysis/Evaluation)
• High planning and organization skills; ability to manage workload and priorities and keep up-to-date with emails
• Facilitation skills providing constructive feedback/interpersonal skills, sensitive to people’s needs/motivational skills/deal with people at different levels and functions
• Confidently presents information and clearly communicates scientific information and data
• Must demonstrate innovative and creative approaches to deliver training programs (digital)
• Demonstrate ability to work well under pressure with a high degree of flexibility

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.