Senior Platform Automation Specialist

Responsibilities

• Define, build, and communicate technical and architectural vision for the Collaboration Services Platform.
• Lead the technical vision and architectural strategy, providing technical support for end‑user issues and concerns.
• Support in the Administration of Microsoft 365, Zoom, Box, Adobe Acrobat/Sign, and Power Platform tools.
• Drive automation of deployments, configuration management, patching, license provisioning, user lifecycle management, and alerting using PowerShell, Python, or relevant scripting tools.
• Collaborate with Product Teams and Architects to ensure infrastructure aligns with Agile architecture and DevOps best practices.
• Develop automation workflows for CI/CD pipelines, testing, and platform monitoring.
• Handle platform migrations, onboarding of acquired companies, and rationalization of collaboration technologies.
• Contribute to projects for Enterprise Content Management, PowerApps, and data integration.
• Partner with the Enterprise Monitoring and Automation Specialists to build intelligent alerting systems.

Requirements

• Bachelor’s degree in computer science, Information Technology, or related discipline (or equivalent experience).
• Minimum of 4 years in IT engineering or architecture roles focused on platform administration, automation, and systems engineering.
• Deep experience with Microsoft 365, Zoom, SharePoint, Teams, Box, and Adobe administration.
• Understanding of cloud VoIP, Zoom Phone, telephony infrastructure, and integration with other collaboration tools.
• Familiarity with Microsoft PowerApps, Power Automate, and Microsoft Graph API for platform customization and automation.
• Strong PowerShell, Python, or Bash scripting skills, including deployment automation and system orchestration.
• Ability to set up platform monitoring, track license usage, identify inactive accounts, and generate actionable reports.
• Basic-to-intermediate understanding of network management.
• Approach systems holistically while guiding technical direction in Agile/SAFe environments.
• Strong troubleshooting, diagnostic, and problem-solving skills.