Account Manager - Sales

As a primary responsibility, the Account Manager in Mexico develops and expands the automotive fastener and precision metal components business within the Mexican market.

This position is responsible for generating new business opportunities, managing existing accounts, and achieving sales targets by building strong customer relationships and identifying strategic growth opportunities.

The role ensures excellent customer satisfaction through proactive communication, timely response to inquiries, and collaboration with internal departments such as Quality, Customer Service, Engineering, and Operations.

The Account Manager balances commercial growth objectives with profitability, market positioning, and long-term strategic development in alignment with company goals.

Education

Bachelor’s degree in Business Administration, Engineering, Marketing, or a related field.

Experience / Knowledge

• Minimum 5+ years of successful sales and marketing experience in the automotive industry.
• Proven track record of achieving or exceeding sales targets.
• Experience in automotive fasteners or metal components sales preferred.
• Strong knowledge of RFQ management, pricing strategies, and supply contract negotiation.
• Experience working with CRM systems (Salesforce preferred).
• Understanding of manufacturing processes and automotive supply chain dynamics.
• Ability to conduct market research and competitive analysis.

Preferred

• Experience selling to Tier 1 and OEM automotive customers in Mexico.
• Technical background in mechanical or industrial engineering is a plus.

Computer Skills

• Microsoft Office (Excel, PowerPoint, Outlook) – Intermediate to Advanced.
• CRM systems (Salesforce preferred).
• ERP systems (preferred).

Key Skills

• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Strategic and operational thinking.
• Self-motivated and target-oriented.
• Strong organizational and time management skills.
• Ability to manage multiple/changing/competing priorities.
• Sense of urgency and accountability.
• Professionalism and collaboration mindset.
• Ability to communicate effectively across all organizational levels.
• Fluent English (written and verbal).
• Self-sufficient with minimal supervision.
• Optimistic and resilient under pressure.

Physical Demands / Effort

Mental Effort

Requires consistent mental effort for strategic planning, customer negotiations, pricing analysis, and market evaluation.

Physical Effort

Office-based role with frequent travel to customer manufacturing facilities across Mexico.

Time Pressure

Works under continuous pressure to meet sales targets, respond to customer demands, and close business opportunities within defined timelines.

Main Functions / Responsibilities

• Develop new business and expand market coverage in Mexico to achieve sales targets.
• Prospect for new sales opportunities via cold and warm leads and cultivate sales pipeline.
• Identify strategic markets and customers and conduct market research for new product development.
• Maintain and grow existing key accounts.
• Establish and maintain excellent relationships with customers at all hierarchy levels.
• Schedule and conduct customer site visits with the goal of obtaining purchase orders.
• Travel to customer manufacturing facilities to demonstrate products and provide application solutions.
• Provide timely responses to customer inquiries and complaints to ensure customer satisfaction.
• Manage RFQs, determine pricing, and define contractual conditions.
• Negotiate and conclude supply contracts and pricing agreements.
• Support Customer Service regarding delivery and inventory matters.
• Cooperate with the Quality department in resolving customer concerns.
• Ensure proper internal and external flow of information.
• Capture competitive data and update project details in Salesforce.
• Provide regular sales forecasts and activity reports to the Business Development Manager.
• Perform other duties and assignments as directed by management.

Employee Acknowledgment

This job description has been fully explained to me, and I agree with its content.