Core Banking Delivery Lead

Accenture

En Accenture Mexico, uscamos un/a Core Banking Delivery Manager/Lead con experiencia sólida en Temenos Transact (T24) para liderar la operación y el delivery evolutivo de plataformas de core banking (cuentas, pagos, créditos). El rol combina gestión de demanda/backlog , coordinación de releases , y atención de incidentes críticos , con foco en SLAs y stakeholders de negocio + IT .

Responsabilidades

Liderar la entrega end-to-end y la evolución del core banking sobre Temenos Transact/T24 .
Gestionar backlog , priorización y planificación de entregables (cambios/evolutivos y correcciones).
Coordinar y asegurar cumplimiento de SLAs y operación AMS/Soporte L2–L3 (cuando aplique).
Orquestar incidentes críticos (triage, war‑room, RCA, planes de remediación y comunicación ejecutiva).
Alinear expectativas y comunicar avances con stakeholders de negocio y tecnología (status, riesgos, dependencias).
Gestionar releases , ventanas de despliegue, pruebas, y coordinación con integraciones (APIs/middleware).
Promover mejores prácticas de operación y delivery (Agile/ITIL), calidad y control de cambios.

Requisitos

Experiencia comprobable en Temenos Transact / T24 en contexto bancario.
Conocimiento funcional/operativo de core banking : cuentas, pagos, créditos (idealmente más de un dominio).
Experiencia en delivery / backlog management y coordinación de entregas con múltiples equipos.
Gestión de stakeholders (negocio + IT) y capacidad de comunicación clara ante escenarios críticos.
Experiencia en operación/soporte (idealmente AMS / L2–L3) y manejo de SLAs .

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