Sales Ops Data Manager

Team Overview

Being part of the Sales Operations team for DiDi Food will give you the unique opportunity to help drive growth in one of the fastest‑growing companies in LATAM. You will have the opportunity to work in a tight team, where you will have a clear impact on the launch, development and growth of the DiDi Food business in LATAM. Be prepared for a hectic, fast‑paced, and challenging environment. You’ll never have a dull moment!

Role Responsibilities

• Lead the Portfolio and Commercial Intelligence team.
• Be responsible for leading the monthly portfolio distribution processes, seeking opportunities for optimization and automation.
• Lead the company’s priority project on the unification and standardization of current data sources.
• Generate insights from portfolio and organizational database information managed daily in the department to seek efficiencies.
• Ensure timely and accurate delivery of data insights to senior management, sales team and strategy team.
• Build, monitor, and optimize existing data sources to support decision‑making.
• Ecosystem collaboration and mechanism building. Maintain close communication with key stakeholders to align objectives and priorities, establishing long‑term, win‑win cooperation mechanisms.
• Own and deliver monthly results for the commercial team’s strategic measurement projects.
• Propose new initiatives to improve data visibility and understanding.
• Evaluate and enhance sales processes using data analysis to ensure efficiency, productivity, and scalability. Identify bottlenecks or inefficiencies and implement improvements.
• Oversee the CRM system to ensure data integrity, reporting accuracy, and seamless integration with other tools and systems.
• Work closely with Sales, Strategy and Operations teams to ensure alignment on goals, processes, and data usage across the organization.

Role Qualifications

• 7+ years of demonstrated success in high‑performance environments with operation and strategy focus.
• Advanced knowledge and handling of data analysis tools such as SQL, Python, and Power BI.
• Bachelor/ Master degree in a quantitative field (e.g., engineering, economics, computer science).
• Background in consulting (preferred).
• Strategic Thinking & System Design: Ability to distill core issues from complex business scenarios and design systematic solutions.
• Ability to manage multiple projects simultaneously in a fast‑paced environment.
• Excellent presentation skills, focusing more on substance than style, with the ability to influence diverse stakeholders.
• Experience defining and implementing scalable processes and solutions.
• Hands‑on mentality. Feel comfortable taking ownership to ensure solutions at micro and macro level.
• Excellent communication and interpersonal skills.
• Full proficiency in English & Spanish.

EEO Statement

We are committed to building inclusive and diverse teams.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data‑driven – We are strong believers in making informed decisions, that’s why we are data‑driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win‑win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

At DiDi, we believe that our differences are our biggest source of strength. That’s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.