Sr. Delivery Assurance Data Analyst

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role As a Sr. Delivery Assurance Data Analyst, you will play a critical role in ensuring delivery performance and material readiness across the supply chain through advanced analytics and KPI governance. You will lead the development and optimization of key performance indicators, providing actionable insights that drive proactive decision‑making, mitigate risks, and enable operational excellence. Your work will directly impact on‑time delivery, supplier performance, and end‑to‑end supply chain efficiency.

Key Responsibilities

• Leading the design, development, and governance of Supply Chain KPIs and performance dashboards to support delivery assurance and operational decision‑making
• Analyzing complex datasets related to supplier performance, inventory, production, and logistics to identify trends, risks, and improvement opportunities
• Defining, tracking, and optimizing key performance indicators such as: On-time Delivery (OTD) Supplier performance Inventory health and turnover Shortages, backlog, and risk exposure Lead time variability
• Providing root cause analysis on delivery issues and supply disruptions to enable proactive risk mitigation strategies
• Partnering with cross‑functional teams (Supply Chain, Procurement, Manufacturing, Engineering, Quality) to translate data insights into actionable business decisions
• Driving continuous improvement initiatives through data insights, performance monitoring, and process optimization
• Developing and enhancing reporting tools and dashboards (Power BI, Excel, ERP systems) to provide real‑time visibility to stakeholders
• Acting as a subject matter expert in supply chain analytics and KPI governance, influencing decision‑making across multiple levels of the organization

Requirements

• Bachelor’s degree in Engineering, Supply Chain, Data Analytics, Business Analytics, or a related field
• Minimum of 5+ years of experience in supply chain analytics, delivery assurance, or data‑driven roles OR advanced degree in a related field with 3+ years of experience
• Strong expertise in KPI definition, tracking, and performance management within supply chain environments
• Experience analyzing key supply chain metrics such as OTD, inventory, supplier performance, and lead times
• Advanced data analytics skills (Excel avanzado, Power BI, Tableau or similar)
• Although not necessary, it would be nice if you have: Experience with ERP/MRP systems (SAP preferred) Strong ability to work with large datasets and extract actionable insights Strong problem‑solving and critical thinking skills Excellent communication and stakeholder management skills Ability to influence decisions through data

Benefits

• We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Equal Treatment and Non-Discrimination Carrier is committed to equal treatment and non‑discrimination principles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

Carrier is An Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Ver el correo electrónico en click.appcast.io.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.