IT Support Intern

Paystand offers a Part‑Time Internship for students pursuing a Computer Systems or IT degree in Guadalajara, MX.

Location: Guadalajara, MX (Onsite)

Position Type: Part‑Time Internship

Eligibility: Students pursuing a Computer Systems degree or similar.

Compensation: Pay will vary depending on location. Students may also be eligible to receive academic credit toward a course or program requirement, depending on their school's policies.

Role at a Glance

The IT Support Intern provides operational support for day‑to‑day IT activities, ensuring a seamless technology experience for employees while enabling the team to focus on strategic initiatives and automation. This role offers hands‑on experience in end‑user support, asset management, and service operations within a modern IT organization.

Responsibilities

• Provide operational support for day‑to‑day IT activities.
• Handle end‑user support, including troubleshooting and issue resolution.
• Assist with account administration and asset management tasks.
• Facilitate onboarding and offboarding processes.
• Maintain accurate documentation of IT procedures.
• Support service operations and contribute to workflow standardization and optimization.

Requirements

• Currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Strong interest in IT support, automation, and technology.
• Basic knowledge of IT hardware and software components.
• Excellent communication and interpersonal skills.
• Ability to quickly learn and adapt to new technologies.
• Strong problem‑solving skills and a proactive, customer‑focused attitude.

We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.