Sort Center Area Manager, Sort Center Operations

Sort Center Area Manager, Sort Center Operations

Amazon is looking for high‑potential leaders who are ready to own their impact in Amazon Operations as an Area Manager. We promise you will have your leadership capacity stretched to its full potential. As a front‑line leader, you will invest in others and develop a people‑focused leadership style while mastering the tools, processes, and operations that have created the most customer‑centric company on Earth. If you want to help define the future of online retail and are dynamic and an organized self‑starter, join our team in Amazon Operations as an Area Manager.

As an Area Manager, you will lead and develop a team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and coaching your team. As a servant leader, the Area Manager will ensure that their team has all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to maintain the highest levels of safety, quality, attendance performance, and engagement are core functions of the role. Come learn how the largest online retailer in the world runs its Sort Center and delivery networks!

Job Requirements

• Ability to work weekends, holidays, and/or overnight shifts
• Ability to work overtime both in peak season and as needed

Locations and Placement

• The position is NOT a corporate role and will be located in a Sort Center

Key Job Responsibilities

• Lead, manage, and develop a team of 20 to 60 Amazon Associates
• Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
• Create, manage, and support recognition and communication programs
• Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
• Ensure procedures are followed for building security and product loss prevention
• Partner with the management team to establish and maintain quality control standards
• Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality

Job Elements

• Stand/walk for up to 10‑12 hours
• Walk in and around the warehouse with great frequency; many facilities are over a quarter mile in length
• Access all areas of building (ascending and descending ladders, stairs, and gangways safely and without limitation)
• Regularly bend, lift, stretch and reach both below the waist and above the head
• Lift and move items up to 49 pounds

About the Team

Inclusive Team Culture

At Amazon we embrace our differences and are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional.

Basic Qualifications

• Bachelor's degree
• 1+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience in managing teams
• Experience in English‑language communication skills, both written and verbal

Preferred Qualifications

• 2+ years of performance metrics, process improvement or lean techniques experience

Accommodations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.