Inside Sales Team Manager (Guadalajara)

We are currently seeking a highly motivated Inside Sales Team Manager for our North American operations, based in Guadalajara, Mexico. This is a full‑time role with immediate availability, offering the opportunity to lead a dynamic sales team representing our global client in the machine manufacturing sector.

As a key leadership role, this position is responsible for managing a team of Inside Sales Representatives who execute both “farming” (account management and growth) and “hunting” (new business development) campaigns. You will guide your team to deliver on strategic objectives such as revenue generation, opportunity pipeline growth, and market coverage. Campaigns are tracked through live CRM dashboards with real‑time performance metrics. You will work hand‑in‑hand with senior stakeholders, internal support teams, and field sales managers across various regions to ensure your team successfully qualifies and develops sales opportunities. You’ll drive productivity, optimize performance, and cultivate a culture of professional sales excellence. This opportunity is ideal for an experienced sales leader with a strong passion for people development, digital sales, and data‑driven decision making.

Structure

• Location: Guadalajara, Mexico
• Full‑time position: Monday to Friday (40 hours/week)
• Hybrid work model with flexible office/home‑office days to promote well‑being and work‑life balance

Key Responsibilities

• Team Leadership : Lead, coach, and mentor a team of inside sales representatives to achieve and exceed sales targets.
• Performance Management : Monitor and analyze sales metrics to identify areas for improvement and implement action plans to enhance team performance.
• Training and Development : Recognize areas in team members where they can improve or need development and, together with the training and people development manager, devise tailored coaching plans.
• Sales Strategy : Collaborate with senior management to develop and implement effective sales strategies and campaigns that drive performance.
• Client Relationship Management : Maintain strong relationships with clients, ensuring their needs are met and addressing any concerns promptly to support long‑term partnerships.
• Reporting and Analysis : Prepare regular reports on sales performance, trends, and forecasts to support strategic decision‑making at the senior management level.
• Process Improvement : Identify and implement process enhancements to streamline sales operations and increase overall team efficiency.
• Collaboration : Work closely with cross‑functional departments to ensure alignment and a cohesive approach to achieving business goals.

Personal Characteristics

• Passion for leadership and team development
• Commercial mindset with strong strategic thinking
• Adaptability to manage multiple sales campaigns and shifting priorities
• Excellent interpersonal communication and motivational skills
• Strong analytical thinking with attention to performance detailHigh level of personal accountability and persistence
• Ability to lead by example and cultivate a results‑driven team culture
• Enthusiasm for modern sales tools and digital engagement

Minimum Job Requirements

• Fluent English communication skills (spoken and written)
• Minimum 3 years’ experience in a sales leadership or team management role
• Previous exposure to the US/Canadian markets is highly desirable
• Bachelor’s degree in business or a related field preferred
• Hands‑on experience with CRM systems (e.g., Salesforce, HubSpot) and outbound sales strategies
• Proven record of team performance improvement and meeting sales targets
• Experience working in hybrid or remote sales environments
• Willingness to travel internationally (<10%) as needed (visa support provided)

Benefits

• Competitive Salary: Attractive compensation package with bonus incentives
• Comprehensive Benefits: Major medical expenses insurance
• Flexibility: 16 days of paid vacation, hybrid schedule, and extra remote working days
• Growth Opportunities: Coaching, professional development, training programs, and internal promotions
• Modern Office: Safe, central Guadalajara office with free underground parking
• Team Culture: Weekly happy hour and engaging team activities
• General Perspective: Travel opportunities to our German HQ and international events
• Inclusive Environment: Welcoming workplace open to all backgrounds, cultures, and genders