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Service Specialist II: Escalated Support & Salesforce

Colonial Group

Colonial Group is seeking a Senior Service Specialist to join our Operations Account Teams in Monterrey. You will provide level two support, working on escalated customer issues and continuous improvement, while collaborating with customer-facing teams and carrier partners to execute daily operations.

The role emphasizes high-level customer service, efficient processes, and strong communication skills across Salesforce-based workflows and standard office tools.

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Vacante publicada el 1 día atrás
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