Talent Acquisition Enablement Manager (Cuauhtémoc)

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia‑Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra‑city freight, and financial services. DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview

Location: Mexico City, Mexico (Hybrid work model, requiring in‑office presence as needed, unable to sponsor work Visa at this time)

About the Role

We are seeking a dynamic and strategic Talent Acquisition (TA) Enablement Manager to lead and transform key TA programs globally. As an individual contributor in a manager‑level role, you will oversee critical initiatives including Hiring the Best, Program (HBP), Referral Program, Internal Mobility, Rehire & Eligibility, Background Check, and the TA Academy (merging with TA Team Capabilities). Your mission is to assess current processes, document and standardize them, implement impactful improvements, and design a roadmap for automation to drive efficiency and scalability. You will collaborate with general and regional stakeholders to deliver customized, high‑impact solutions that empower our TA organization to excel in a fast‑paced, cross‑functional environment.

Role Responsibilities

• Conduct a thorough assessment of current processes for HBP, Referral Program, Internal Mobility, Rehire & Eligibility, Background Check, and TA Academy/TA Team Capabilities, identifying gaps and opportunities for improvement.
• Document and standardize all program processes, ensuring consistency across global teams while incorporating regional and functional customizations (e.g., tailored referral programs for different functions).
• Develop a roadmap for automating program workflows, collaborating with cross‑functional teams to project‑manage the implementation of automation solutions, ensuring scalability and alignment with business goals.
• Design, manage, and track the success of training programs (e.g., HBP and TA Academy), creating engaging content and metrics to measure impact on recruiter performance and hiring outcomes.
• Act as a service‑oriented partner to global and regional stakeholders, navigating competing priorities and fostering collaboration with cross‑functional teams (e.g., HR, IT, and regional TA leads) to align on program objectives.
• Monitor program performance metrics (e.g., referral conversion rates, internal mobility success, training completion rates) and recommend data‑driven optimizations.
• Stay informed on industry best practices in TA enablement, training design, and process automation to continuously elevate program quality.

Role Qualifications

• 5+ years of experience in talent acquisition, HR program management, or a similar role, with a focus on designing and optimizing TA or HR processes.
• Proven expertise in designing, managing, and tracking the success of training programs, with experience creating impactful learning content for diverse audiences.
• Demonstrated ability to document, standardize, and improve complex processes, with a track record of delivering quick, high‑impact enhancements.
• Experience project‑managing process automation initiatives, collaborating with cross‑functional teams to implement scalable solutions.
• Strong stakeholder management skills, with the ability to navigate competing priorities and build effective partnerships across global and regional teams.
• Fluency in English (written and verbal); additional languages (e.g., Spanish, Portuguese or Mandarin) are a plus for regional collaboration.
• Willingness to work in a hybrid model based in Mexico City, with flexibility for occasional travel or virtual collaboration across time zones.

Preferred Skills and Attributes

• Familiarity with TA‑specific tools and platforms (e.g., ATS systems like ICIMS, HRIS like SuccessFactors) is desired but not mandatory.
• Experience with change management, driving adoption of new processes and tools across diverse teams.
• Knowledge of global HR compliance and privacy regulations (e.g., GDPR, LGPD) to ensure program designs meet legal standards.
• Strong program management skills, with a track record of building and executing roadmaps for process improvement and automation.
• Proactive, solution‑oriented min