Senior SAP Solution Analyst (Monterrey)

Company Description

To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join Empresa confidencial you become part of that story. Empresa confidencial has more than a century of experience crafting pure, sustainable, brand‑building glass packaging for many of the world’s best‑known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non‑alcoholic beverages, cosmetics and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable and more exciting world. We transform the industry to make glass more relevant and more accessible to more people. With nearly 19,000 employees and an unparalleled footprint spanning almost 64 plants in 18 countries, Empresa confidencial is a truly integral maker of glass packaging.

Job Description

You will work with the business customers, users, technical architects, and application designers to define the functional business process requirements for the SAP system within a designated functional area. In this position you will provide full life‑cycle support, as well as creating system documentation, including operating procedures, functional and technical design specifications, and technical support documentation.

Principal Accountabilities

• Works with the business stakeholders and delivery managers to understand business requirements in detail.
• Serves as primary IT contact and lead role for customer‑facing projects.
• Leads the transitioning requirements and use cases to the designers, and ensures a clear and complete understanding of the requirements are passed on.
• Translates requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing.
• Participates in quality reviews, including