Citi Kyc Control Tower Sr Manager (Xico)

The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities

• Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment.
• Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally.
• Provide people management and development responsibilities and ensure team service level standards are met.
• Liaise with Compliance department and senior management within business units supported.
• Oversee new client onboarding and implement process enhancements to improve client onboarding experience.
• Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program.
• Monitor account refresh activity daily to ensure regulatory/document requirements are met.
• Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized.
• Maintain 'Book of Work' for new system releases and enhancements to existing infrastructure.
• Operate with a limited level of direct supervision.
• Exercise independence of judgement and autonomy.
• Act as SME to senior stakeholders and/or other team members.
• Manage teams.

Qualifications

• 5-8 years of experience in Cash Management products, Banking, General and local regulatory processes.
• Intermediate SQL.
• Advanced handling of Excel, Access and office suites.
• Handling of data visualization tools.
• Advanced English proficiency.

Education

• Bachelor's degree/University degree or equivalent experience.
• 2 to 4 years of experience in database management, report automation and regulatory processes at data level.
• Intermediate SQL.
• Advanced handling of Excel, Access and office suites.
• Handling of data visualization tools.

Soft Skills

• Negotiation skills.
• Analytical.
• Attention to details.
• Team work.
• Self driven.
• Decision making.

Job Family Group

• Operations - Services.

Job Family

• Business KYC.

Time Type

• Full time.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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