Sap Basis Administrator (Nogales) (Heroica Nogales)

The SAP BASIS Administrator is responsible for performing all SAP BASIS activities, providing guidance on the design architecture relevant to SAP, installing SAP software, and maintaining and supporting multiple instances of the SAP landscape.

This role will collaborate with functional developers and analysts, support NetWeaver applications, customize Solution Manager, and provide technical resolutions.

Responsibilities

• Architectural design, deployment, configuration, and ongoing maintenance of multiple SAP landscapes including ECC 6.0, Solution Manager, SAP BW/BPC 7.5, Business Object, SCM, SAP TM Component, and other non-SAP components with SAP interfaces.
• Operational support for SAP systems and technical application infrastructure, including Solution Manager, CCMS, and CTS management.
• Proactively monitor systems and perform root cause analysis of production, QA, and development system issues using CCMS, Solution Manager, and other third-party software.
• Administer and execute release management for Enhancement Packages, Support Packs, and upgrade paths for all SAP components.
• Provide a stable SAP landscape with performance management, application optimization, tuning, and load balancing.
• Perform SAP application upgrades and Enhancement Package activations.
• Develop, design, and document SAP Disaster Recovery Procedures and test regularly.
• Perform daily system checks of all logs and keep records to determine system usage growth, file system growth, and help plan future infrastructure requirements.
• Support infrastructure services in the technical integrations of integral third-party applications (e.g., VERTEX, Paymetrics, Seeburger, EDI, OPENTEXT) with SAP.
• Implement batch reporting procedures and operational modes as needed.
• Support the SAP Security Administrator.
• Support the SAP Client Services organization with SAPGUI installations and problem resolutions.
• Maintain strong and effective working relationships with SAP application owners and the IT infrastructure team.
• Administer and maintain SAP system accounts, permissions, and access rights.
• Protect the Chamberlain Group's reputation by keeping information confidential.

Qualifications

Education and Certifications

• Bachelor's degree in information systems or equivalent required.

Experience

• 4+ years of experience in SAP support.
• SQL database knowledge preferred.
• Knowledge or experience of VMware.
• Working knowledge of system administration and application administration procedures, not limited to SAP.
• Ability to effectively prioritize and execute tasks in a complex environment.

Knowledge, Skills, and Abilities

• Strong interpersonal, communication, presentation, analytical, and problem-solving skills.
• Dependable organization skills and the ability to multitask in a high-pressure environment.
• Ability to be a key resource and resolve the most unique problems and develop innovative solutions.
• Look at complex problems from a systems perspective, making connections that others may not see.
• Strong leadership skills and capabilities.
• Easily collaborate with direct reports, peers, and senior leadership if required.
• Ability to manage and prioritize multiple tasks while meeting tight deadlines.
• Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines.
• Ability to present data in a consistent and clear manner.
• Excellent interpersonal skills needed to work with various levels of technical and managerial staff members.

Other Requirements

• Minimum 25% domestic/international travel may be required.

Compliance with health and safety guidelines and rules is required; managers should also ensure compliance across their teams.

Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies.

Contribute to the team effort by accomplishing related results and participating on projects as needed.