Senior Site Reliability Engineer (DevOps Engineer) (Guadalajara)

ABOUT THE ROLE

You will work directly with R&D, Software Engineering, and IT teams to build and deploy reliable infrastructure, CI/CD pipelines, and tooling. Our software is designed to be cloud native with the ability to deploy both on-cloud and on-prem infrastructure. Your expertise will be pivotal in developing and operating our stack, which includes:

• AWS and Azure as Cloud providers
• Infrastructure as Code
• Kubernetes
• GitLab CI/CD and GitOps practices
• On-prem hardware (bare metal hypervisors, network equipment)

WHAT YOU WILL BE DOING

• Automate infrastructure provisioning, configuration management, and deployment processes using tools like Ansible and Kubernetes.
• Develop and maintain CI/CD pipelines to ensure efficient and continuous delivery of software updates.
• Implement and manage logging, monitoring, and alerting systems, for troubleshooting and ensuring high availability & reliability of the services.
• Drive "shift-left & shift-right" on security. Ensure scans, compliance with the policies and best practices, including vulnerability management and incident response.
• Participate in on-call rotation for supporting our deployed systems.
• Be the champion of best-practices and grow a strong DevOps culture.

WHAT WE WANT TO SEE

• 5+ years of experience in DevOps role.
• Strong networking experience: understanding VLANs, DHCP, DNS, ACLs, NAT, secure firewall policies, routing.
• Experience with CI/CD tools and GitOps methodologies.
• Experienced writing code in Python and/or Shell.
• Expertise in public cloud platforms such as AWS, Azure, or Google Cloud.
• Strong experience with configuration management tools (Ansible).
• Proficiency in Docker, Kubernetes & containerization tools.
• Experience with observability tools (Prometheus/Grafana).

IT WOULD BE GREAT IF YOU HAD

• Experience with on-prem hardware provisioning.
• Experience with MLOps and DevSecOps.
• Experience supporting a developer base on MacOS and Windows, in addition to Linux.

WHO YOU ARE

• You are customer obsessed.
• You believe in the power of a team, diversity of thought, and unity of action.
• You always act with integrity, keep your commitments, and practice transparency.
• You think boldly, lead with courage, and demand the highest standards.
• You drive for results and act like an owner.