Head of Product Flexifleet

About the challenge

At Zubale, we’re redefining how gig workers operate across Latin America. We’re looking for a Senior Product Manager to own the strategy and execution behind a bold mission: increasing gig‑worker productivity by 30% across all of our gig‑workers fleet in Mexico, Brazil, Colombia, Peru, Chile, and Costa Rica.

You’ll design and deploy AI‑first fulfillment systems that optimize routing, batching, and capacity utilization—transforming how Zubale’s on‑demand network operates. This is a role for someone who thrives at the intersection of AI, product strategy, and operations, and who can connect business growth, user satisfaction, retention, and financial outcomes into a single coherent vision.

If you’ve built and scaled logistics, delivery, or gig‑economy products before—and want to lead one of the most ambitious optimization projects in LATAM—this is for you.

Who you are

• A seasoned Senior Product Manager with a proven track record in leading high-impact products, focused on growth and progression toward a product leadership career.
• An expert in leveraging AI/ML and LLMs to drive product innovation, possesses deep knowledge of the gig economy, and has a proven ability to translate complex business needs into successful products that standardize operational processes across diverse markets. This is the ideal role for someone who wants to progress into a product leadership career.
• A proactive leader who can build strong relationships with local Operations teams to drive product adoption and standardization.

What you will do

Product Strategy & Vision (Build from Scratch)

• Define and articulate the product vision, strategy, and roadmap for the new DTC Platform in partnership with the business unit GM, transitioning the business unit from a purely operational model to a product‑centric one.
• Conduct deep‑dive user research and competitive analysis to identify immediate feature needs and future opportunities for value generation through productization.
• Own the roadmap from 0‑to‑1, developing compelling business cases and quantifying the ROI for every new product initiative, demonstrating how technology will enhance profitability and scalability.

2. AI‑Native Product Execution

• Design and deliver AI‑native products and mobile applications for the field operators and internal operations teams.
• Build low‑code POCs to validate product hypotheses.
• Serve as the expert bridge between the business unit and the Engineering and data teams, ensuring high‑quality, on‑time product delivery that meets the high technical standards of an AI‑first approach.

3. Operational Partnership & Value Generation

• Partner closely with the business unit General Manager, operational teams, to deeply understand current processes, pain points, and commercial requirements.
• Focus relentlessly on discovering new avenues of value by spending time in field speaking to users to identify un‑productized opportunities that can be solved with technology and AI.
• Define, monitor, and analyze key performance indicators (KPIs) related to adoption, operational efficiency, and revenue generation to measure the success of the new platform.

4. Stakeholder Management & Culture

• Manage complex stakeholder relationships across Operations, Commercial, Engineering, effectively influencing prioritization and decision‑making.
• Be relentlessly curious and experimentation first, embodying the execution‑oriented culture necessary to rapidly launch and iterate in a greenfield environment.

The skills and experience you will bring

1. Mandatory: Proven experience in last‑mile logistics, gig‑economy, or fulfillment operations
2. 5+ years in Product Management or Strategy with strong analytical and execution skills.
3. Track record of building AI/ML or optimization‑based products that drive measurable efficiency. Excellent cross‑functional leadership—comfortable driving adoption across diverse teams.
4. Fluent in English & Spanish (Portuguese is a plus).