Accounts Receivable Team Lead (Zapopan)

About Cadencia

Join Cadencia—a dynamic, forward-thinking company that connects top-tier professionals in Mexico with leading U.S. and Canadian clients. Since 2021, we’ve built a reputation for excellence in roles like accounting, project management, and administrative support. With options for remote and in-office work, we offer a supportive environment where innovation, teamwork, and career growth are at the core. Enjoy competitive pay, great benefits, profit‑sharing, and the chance to make a real impact. At Cadencia, your talent is valued, your growth is prioritized, and your work truly matters.

You’ll Thrive Here If You…

• Take ownership and proactively solve problems without waiting for direction
• Coach and support your team , helping them grow and succeed
• Balance precision with perspective , staying detail‑oriented while seeing the big picture
• Stay calm under pressure , managing deadlines, escalations, and competing priorities with ease
• Love improving systems and processes , from documentation to automation
• Lead from the front , stepping in wherever needed to support your team

What You’ll Do

• Lead and support the AR team in processing invoices, payments, and collections accurately and on time
• Own escalations —resolving customer issues and internal requests while maintaining strong cross‑functional relationships
• Strengthen internal controls to prevent fraud, errors, and inefficiencies; ensure processes are well‑documented and followed
• Monitor performance against KPIs and SLAs , identifying trends and driving improvements across people, process, and tools
• Collaborate with the Credit team on customer strategies and manage access to key systems like ERP, Adyen, Ariba, and banking portals
• Drive improvements through process optimization, system enhancements, audit support, and vendor/IT partnerships

What You Bring

• 4+ years in AR or a similar finance role , including 2+ years of team leadership experience
• Deep understanding of AR processes, internal controls, and accounting principles in high-volume, multi‑entity, multi‑currency environments
• Tech‑savvy , with proficiency in Microsoft D365/AX, Adyen, Ariba, and Microsoft 365 (Outlook, Teams, Excel)
• Strong communicator and team player with a collaborative mindset; degree in Accounting or equivalent experience preferred