Credit and Collection Analyst (San Pedro Tlaquepaque)

Credit and Collection Analyst

Job Summary

This role is responsible for evaluating customer credit limits and risk ratings based on credit scores, while also analyzing high-risk customers and devising strategies to prevent delinquencies. The role manages an access database for deficiency accounts, reviews daily internal audit reports, and resolves discrepancies. The role negotiates initial payments, supports dispute resolution, ensures timely collections, and contributes to research-driven conclusions and reports, all while maintaining compliance with company policies and procedures.

Responsibilities

• Evaluates and provides recommendations on customer credit limits and risk rating based on credit scores.
• Analyzes high-risk customers and devises account strategies to proactively prevent delinquencies.
• Creates and maintains an access database on deficiency accounts and collection activities.
• Reviews internal audit reports daily to ensure payments are allocated correctly and conducts research to identify and resolve any discrepancies.
• Negotiates on initial payments with customers and organization’s sales personnel, facilitating purchases beyond credit limits.
• Supports the dispute resolution procedures with internal organization’s counterparts, ensuring thorough issue tracking and resolution for both the organization and the customer.
• Ensures payments are collected in a timely manner and resolves issues and disputes that prevent customer payment.
• Develops conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster a knowledge management culture.
• Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures.

Education & Experience Recommended

Four-year or Graduate Degree in Business Administration, Economics, Finance, or any other re