Guest Service Expert (Tijuana)

Responsibilities

• Serve food and beverages while creating a memorable guest experience beyond the table service.
• Take initiative to offer a range of services that enhance the guest experience.
• Set tables, communicate with the kitchen, interact with guests, and serve guests.
• Clean work and storage areas to maintain a professional environment.
• Follow company guidelines and procedures, maintain quality standards, and ensure professional appearance and communication.
• Perform physical tasks such as lifting, carrying, pushing, and placing items weighing less than 50 pounds without assistance; access high places, kneel, bend, twist, reach, stretch, and stoop as required.
• Execute other reasonable tasks as requested to keep guests satisfied and the hotel operating smoothly.

Qualifications

• Education: Completion of secondary school or equivalent General Educational Development (GED) certificate.
• Related work experience: Less than 1 year in a related field.
• Supervisor experience: Not required.
• License or certification: None required.

Equal Employment Opportunity Statement

En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.