Customer Development Executive (Miguel Hidalgo)

No Relocation Assistance Offered. Job Number #163974 - Del.Miguel Hidalgo, Mexico City, Mexico.

Who We Are

Colgate-Palmolive Company is a general consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

About The Role

The Customer Development Representative/Executive is responsible for developing and supporting the partnership between Filorga and doctors in an assigned territory or in a given geography for a key account in order to deliver net sales, distribution volume, and market share targets.

Main Responsibilities

Customer Relationship

• Building relationships with key contacts (e.g., doctors, buyers, store managers) and providing customers with objective and trustworthy analysis of their business in order to ensure that Customers carry an appropriate portfolio of Filorga products that receive efficient exposure at the retail store level.
• Proactively understanding the customer's needs and developing business solutions to meet Filorga and customer requirements.
• Conducting regular business reviews and follow-up on sales activity, new products, customer service, receivables, and claims.
• Interpreting sales reports to identify problems and new opportunities for Filorga and the customer(s).

Sales Planning and Management

• Developing and implementing customer plans that profitably increase sales volume, distribution and market share.
• Working with logistics to plan, analyze, and forecast customer(s) needs, to follow up on orders to ensure on time and complete delivery, and to prioritize customer requirements when product is unavailable.
• Providing customer and shopper insights to drive incremental growth opportunities.
• Supervising activity at clinic level and communicating competitive, category, and product (e.g., pricing, product assortment, promotion and placement) information impacting sales results to customer marketing and Customer management so that they can proactively respond with new strategies and tactics.
• Understanding the strategic business purpose of in-store promotions and activities and ensuring that these activities (e.g., displays, POP, pricing, space/Planograms) are in compliance with plans and are optimally performed.
• Providing effective coverage and visiting assigned stores/customers with required frequency.
• Supervising KPIs and taking action to improve performance.

Basic Qualifications

• Bachelor's Degree or equivalent
• At least +2 years of experience in the commercial field
• Experience working with the Skin Health Industry
• Intermediate English level (Preferable)
• Driver's License
• Availability to travel up to 25% of the time

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

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