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Client Services Team Lead | Performance & Coaching

Link-Worldwide

Link-Worldwide in Mexico is seeking a Team Manager Client Services Support to ensure high performance that meets customer experience standards. The ideal candidate will have strong interpersonal skills, be fluent in English, and possess excellent time management abilities.

This role requires complete accountability for performance management within a team of 12-15 people, championing change and ensuring adherence to business strategies. The position also offers valuable benefits that promote a culture of well-being.

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Vacante publicada el 12 horas atrás
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