Senior Analyst, Payroll Operations (Guadalajara)

Context / Scope

Diageo Global Business Operations is a multi‑functional global shared services function established to liberate and equip markets to deliver the Diageo Performance Ambition. This is achieved through:

• Responsible for delivering world class end to end process execution
• Generating performance improving insights from data
• Providing CPG leading digital capabilities and solutions

All underpinned by secure and stable operations and putting customers and consumers at the heart of everything we do.

Payroll Operations Team

The Payroll Operations Team within the Employee Experience Tower contributed to the delivery of payroll for Diageo across Europe & Africa, constantly liaising with 3rd party Service Providers. The team works within a principled pay cycle time frame, providing a consistently reliable and accurate service within a dynamic environment from both ongoing legislative and policy changes.

Dimensions

Financial – The role will be responsible to ensure timely and accurate payments made to all Diageo Employees in scope.

Market Complexity

• Collaborating closely with employees across the business and multiple countries – Partnering with outsourced payroll provider on all the above payrolls.
• Answering tax queries, parental leaves and other LOA questions, calculating advances, collating overtime and following monthly checklists and calendars to ensure all data processed accurately and within agreed timeframes.
• Completing in a compliant manner following our GBP Payroll controls.
• High degree of technical knowledge required on multi country payrolls.

Relationships

• Liaising and building relationships with Diageo internal teams both upstream and downstream.
• Build and maintain excellent relationship with concerned payroll provider.

Purpose of Role

To provide a professional and high quality payroll administration service which enables payments to our employees accurately and on time. Individuals must work in an ethic manner and ensure all checklists, calendars, variance reporting, KPI’s and journals are completed on time and accurately to ensure we meet our internal and external facing compliance controls.

Top Accountabilities

• Provide payroll provider with data changes in the agreed format and by the agreed date on the payroll calendar. Quality of data is imperative and the accurate validations should be carried out.
• Complete tasks in a compliant manner ensuring adherence to Data Privacy and Compliance principles.
• All queries from employees and other key collaborators are resolved satisfactorily within agreed timelines.
• Maintain technical knowledge of Statutory payments and deductions.

Qualifications and Experience Required

• 5-7 years of proven experience in Payroll Processing for a region.
• Shared Services experience desirable.
• Bachelor Degree.
• Intermediate-Advanced English.
• Excellent communication skills with the ability to work across geographies and cultures.
• Demonstrates excellent organisational and planning skills.
• MS Office Advanced - Dynamic tables.

Flexibility

This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Diversity Statement

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our company to thrive and to realize our ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consu