KAM Comercial - Desarrollo de Negocios

Company Description YAX Culinary Inc. is building the first integrated Chaya import company in the Yucatán to meet growing demand for functional, nutrient-dense foods across North America. The company works directly with ejidos and smallholder farmers, creating transparent and resilient supply chains. Its cross-border commercial structure is designed to deliver dignified employment, regenerative agriculture systems, and export-ready food value chains. YAX Culinary draws on the ecological and culinary heritage of the Yucatán and the Maya people to bring authentic, high-quality products to market. Team members join a mission-driven organization focused on sustainable growth and social impact.

Role Description This is a full-time hybrid role based in Mérida, YUC, with flexibility to work from home for part of the week. The KAM Comercial - Desarrollo de Negocios will manage and grow key accounts across Mexico, acting as the primary commercial contact for assigned customers. Responsibilities include developing account plans, negotiating commercial agreements, monitoring sales performance, and identifying upsell and cross-sell opportunities. The role involves prospecting and qualifying new business leads, preparing proposals and presentations, and coordinating with operations, logistics, and finance to ensure accurate and timely order fulfillment. The individual will regularly analyze market trends, customer data, and product performance to inform business planning, and will provide high-quality customer service, issue resolution, and proactive communication to build long-term partnerships.

Qualifications

• Strong Account Management and Key Accounts skills to manage strategic customers, drive growth, and maintain long-term relationships.
• Solid Business Planning and Analytical Skills to develop account strategies, forecast sales, and interpret data to support decision-making.
• Customer Service experience, with the ability to respond promptly, resolve issues, and maintain a high standard of client satisfaction.
• Experience in commercial development, sales, or business development, ideally in food or CPG sectors.
• Proficiency in Spanish and English, with clear written and verbal communication skills.
• Comfort working in a hybrid environment in Mérida, YUC, with the ability to coordinate across remote and in-person teams.
• Strong negotiation, presentation, and relationship-building skills, with a collaborative and solution-oriented mindset.
• Bachelor’s degree in Business, Marketing, International Trade, or a related field, or equivalent relevant experience.