Back Office Supervisor (Ciudad Juárez)

Join DATAMARK, Inc. as a Back Office Supervisor and become a pivotal part of our dynamic team!

In this vital role, you will oversee the daily operations of our back office functions, ensuring that everything runs smoothly and efficiently. With your leadership, you will manage a team of skilled associates, driving their performance to meet organizational goals and enhance service delivery.

Responsibilities

• Supervise mailroom activities, monitor workflows, resolve issues, and ensure adherence to quality standards.
• Oversee daily back office operations, manage a team of associates, and drive performance to meet organizational goals and enhance service delivery.
• Identify areas for process improvement and implement solutions that enhance operational efficiency.

Qualifications

• High School Diploma or equivalent; Bachelor's degree preferred.
• Minimum 3 years of experience in back office or operational roles.
• At least 1 year in a supervisory or leadership role.
• Strong communication, leadership, and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Attention to detail: Ability to maintain accuracy while managing multiple tasks.
• Strong analytical and problem‑solving skills to address operational challenges.

Benefits

• Legal Benefits
• Cafeteria
• Transportation