SLA-Driven Service Delivery Lead
Stefanini Latam
Stefanini Latam busca un/a gerente de gestión de servicios para coordinar SLA, relaciones con clientes y equipos técnicos en CDMX. Reportará a la dirección y liderará iniciativas para entregar servicios de alta calidad.
Se esperan capacidades de comunicación, coordinación multilateral y visión de negocio. La función implica liderar incidentes, mejorar procesos y gestionar presupuestos, para entregar servicios alineados con cláusulas contractuales y metas de rendimiento.
#J-18808-LjbffrVacante publicada el 18 horas atrás
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