Technical Reliability Manager

John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures avariety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessedthrough a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion USD. JohnCrane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications,and engineered components.

Job Description

Provide technical leadership for large-scale and complex reliability projects while supporting the performance and health improvement of existing Reliability and Performance Plus Contracts and initiatives. 
Technical leadership assignments will be temporary and based on project complexity, criticality, customer impact, and business requirements. The role will ensure that projects and contracts deliver measurable operational, reliability, customer, and financial value.

Key Responsibilities

• Technically lead assigned reliability projects (Seal Reliability Management, Asset Condition Management, Reliability Engineering for Maintenance, Upgrades and Retrofits, Maintenance & Repairs and Training) from scope definition through execution, delivery, and closure.
• Act as the primary technical point of reference for assigned projects.
• Translate customer and contract requirements into clear technical plans, deliverables, schedules, and acceptance criteria.
• Coordinate project-specific technical activities involving local, regional, and global specialists.
• Perform and facilitate reliability analyses, including RCA, FMEA/FMECA, RCM, asset criticality, Weibull analysis, bad actor analysis, and maintenance strategy optimization.Review contract and project data to identify performance trends, deviations, and value-creation opportunities.
• Lead technical discussions, progress reviews, and presentations with customer stakeholders
• Develop practical improvement plans for underperforming contracts and critical customer assets.
• Monitor technical milestones, project risks, recommendations, and agreed customer actions.
• Lead technical discussions and progress reviews with internal and customer stakeholders.
• Support local teams through technical guidance, deliverable reviews, and knowledge transfer.
• Document results, technical decisions, recommendations, and lessons learned.
• Facilitate knowledge transfer and continuity at the conclusion of each project or project phase.
• Collaborate with Contracts Service Delivery, Service Solutions, Sales, Operations, Engineering, Finance, HSE, and other relevant functions.
• Technical decisions must remain within the approved scope, budget, and governance framework.
• Support current Reliability Contracts in addressing technical, operational, and performance gaps.
• Assess contract health by reviewing contractual commitments, reliability results, financial performance, customer satisfaction, risks, and improvement opportunities.

Qualifications

• Bachelor’s degree in Mechanical, Electrical, Industrial, Mechatronics Engineering, or a related discipline.
• 5+ years of experience (Leading and facilitating Asset Management and Reliability Engineering initiatives)
• Recognized Reliability or Asset Management initiatives/projects leading and facilitation
• Experience technically leading complex, multidisciplinary projects.
• Experience supporting the execution and improvement of service or reliability contracts.
• English level: Intermediate to advanced Required
• Spanish Fluent

Additional Information

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardlessof race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud tobe an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

According to our mission, vision and Global Policies:

Under no circumstances shall Staff be charged any fee or other costs in relation to their recruitment to work at Smiths, whether directly or indirectly. Any recruitment fees shall be paid by Smiths.

Smiths will not employ anyone below the age of 18. Smiths will take reasonable steps to satisfy itself of the member of Staff’s age before that person starts work at Smiths. When persons under the age of 18 are employed, they must not do work that is mentally, physically, socially or morally dangerous or harmful or interferes with their schooling by depriving them of the opportunity to attend school.