Strategic CSM: Drive Adoption & Retention
Link-Worldwide
Link-Worldwide in Ciudad de México seeks a Customer Success Manager to manage customer relationships, drive product adoption, and ensure retention of a portfolio of clients. You will proactively engage with customers, minimizing churn and enhancing their experience with Zendesk.
The ideal candidate has over 5 years of experience in customer management, excellent communication skills, and technical proficiency. Knowledge of Spanish and English is mandatory. The role involves some travel and collaboration across various teams.
#J-18808-LjbffrVacante publicada el 1 hora atrás
Empleos similares que podrían interesarleBasado en la vacante Strategic CSM: Drive Adoption & Retention en Ciudad de México
- ...where real-time interactions drive growth, Wati's story is all... ...will work closely with our strategic SMB and enterprise customers... ...journey — from onboarding to adoption, retention, and expansion — with a proactive... ...with the Onboarding CSM and other internal teams to...Sugerido
WATI.io
Ciudad de México9 horas atrás - ...take learnings from these engagements, and drive our business processes and roadmap,... ...Responsibilities Build relationships with our most strategic customers by working with customers,... ...and partners to accelerate deployment, adoption and value realization using OcNOS...Sugerido
Sydney James Recruitment
Ciudad de México3 días atrás - ...seeks a motivated Customer Success Manager to enhance customer satisfaction and drive growth. In this role, you will manage client relationships, train customers, and maximize feature adoption of our innovative platform. Ideal candidates will have over 4 years of...Sugerido
Clutch Canada
Ciudad de México4 días atrás - Link-Worldwide is seeking a passionate Customer Success Manager to join our Enterprise Customer Success team in Mexico City. In this role, you will be the main point of contact for our customers, ensuring they maximize the value from their social advertising efforts. ...Sugerido
Link-Worldwide
Ciudad de México1 hora atrás - A leading messaging platform provider is seeking a Customer Success Manager for their LATAM team in Mexico City. The role involves managing post-onboarding customers, creating engagement strategies, and leading a WhatsApp Community. Ideal candidates will have 3+ years in...Sugerido
WATI.io
Ciudad de México9 horas atrás - BMC Software, Inc. located in Ciudad de México is looking for a Customer Success Manager to enhance customer experience and advocate for BMC solutions. The ideal candidate should have at least 3 years of relevant experience, strong organizational and problem-solving skills...
BMC Software, Inc.
Ciudad de México2 días atrás - ...dedicated Customer Success Manager to oversee a large portfolio of customers across AMER and LATAM. In this role, you will drive product adoption and ensure that customers realize maximum value from Apollo’s offerings. Your responsibilities will include teaching clients...
Link-Worldwide
Ciudad de México1 día atrás - ...-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business... ...a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and...
Clutch Canada
Ciudad de México4 días atrás - Link-Worldwide is seeking a Customer Success Manager in Mexico to manage client relationships and ensure excellent service and support. The ideal candidate will have a Bachelor's degree and experience in customer success within the payments industry. Responsibilities...Remoto
Link-Worldwide
Ciudad de México1 día atrás - ¿Eres la persona que convierte caos operativo en sistemas que se escalan solos? En Futura Labs digitalizamos la cadena de suministro de laboratorio clínico. Cada doctor que atendemos confía en que sus pacientes reciban los resultados correctos, en el tiempo correcto. Detrás...OcasionalTrabajo híbrido
Futura Labs
Ciudad de México3 días atrás - ...City High-impact role with regional visibility and the opportunity to lead transformation! Customer Experience leader to drive the strategy across Latin America, turning insights into action and mobilizing teams to improve the end-to-end customer journey....
Confidential
Ciudad de México1 día atrás - Objetivo General Liderar de forma hands-on la operación y evolución del ecosistema CRM en Salesforce para maximizar la adquisición, activación, retención y servicio de clientes B2B/B2B2C, garantizando excelencia operativa, cumplimiento regulatorio, calidad de datos...PrácticaTrabajo híbrido
Confidential
Ciudad de México9 horas atrás - ...enhance customer engagement through tailored educational sessions. You will ensure the consistent application of best practices and drive customer success through effective team management and operational excellence. The ideal candidate will possess strong leadership...
Link-Worldwide
Ciudad de México1 hora atrás - ...with customers to identify needs, determine long-term goals and strategies to provide value-added solutions, and ensures customer retention. Location: LATAM region. Responsibilities Manages and coordinates resources and activities to ensure smooth Customer Solution...Empleo permanente
United Parcel Service Of America
Ciudad de México1 hora atrás - ...and channels. This role combines strong project management with strategic marketing leadership, ensuring campaigns are executed with... ...execution through structured project management (Asana, Google Drive, Microsoft Teams) ensuring deadlines, deliverables, and quality...
Advantagy
Ciudad de México3 días atrás - ...accountability are critical At Acxiom, you’ll work with global clients, innovative technologies, and highly collaborative teams while helping drive complex data solutions in one of the industry’s most dynamic and evolving sectors. Lomas Atlas, Mexico City | Please submit CV in...Trabajar en la oficinaTrabajo por turnos
Acxiom
Ciudad de México2 días atrás - ...scaling its impact across 30+ countries, driving initiatives in health, education,... ...Manager, you will be proactively driving adoption and retention. You will be managing a portfolio,... ...customer success, account management, or strategic consulting; SaaS experience is a benefit...
Insider One
Ciudad de México2 días atrás - Tive is seeking a Customer Success Manager in Mexico City to manage a high-volume portfolio of 40-80 accounts. This role requires a data-driven mindset and strong communication skills to ensure customer onboarding and renewals are handled effectively. You will lead ...Trabajo híbrido
One Way Ventures
Ciudad de México3 días atrás - ...Servicenow is looking for a high-impact Account Executive based in Mexico City to drive new business for their CRM and Industry Solutions across enterprise accounts in Mexico and Latin America. The role involves owning the full sales cycle and engaging with C-level stakeholders...
Servicenow
Ciudad de México9 horas atrás - Link-Worldwide is looking for an experienced Client Services Support professional in Mexico, Estado de México, Azcapotzalco. The role involves managing the liquidity and cash management needs of clients, ensuring superior service satisfaction, and supporting revenue growth...
Link-Worldwide
Azcapotzalco, Ciudad de México1 hora atrás $35,000
Buscamos a Customer Success Qué necesitas: Licenciatura en Marketing, Administración de Empresas, Comunicación, Ingeniería Industrial, Negocios Internacionales y / o Tecnologías de la Información (con enfoque comercial o de marketing). Deseable: Marketing Digital...8 horasContratistaTiempo completoTrabajar en la oficinaTrabajo híbridoSin agenciaTrabajo por turnos2 días a la semanaLink-Worldwide
Guerrero, Cuauhtémoc, D.F.2 días atrás- ...Link-Worldwide is looking for a Junior Customer Success Manager (CSM) to foster strong customer relationships and drive adoption of our API solutions. You will be crucial in ensuring customers achieve their objectives through our cloud communications. The ideal candidate...
Link-Worldwide
Ciudad de México1 hora atrás - SAP SE is looking for a digital Customer Engagement Manager (dCEM) based in Mexico City. This role involves managing the entire customer lifecycle, ensuring satisfaction and effective service delivery for SAP Cloud Customers, particularly with SAP S/4HANA. Ideal candidates...Trabajo híbrido
SAP SE
Ciudad de México1 día atrás - Edenred Finland Oy. etsii Senior Client Engagement Manageria, joka vastaa asiakassuhteiden hallinnasta. Tehtäviisi kuuluu projektien priorisointi, asiakasraportointi ja prosessien parantaminen. Vaatimuksena on kandidaatin tutkinto tietojenkäsittelytieteessä tai insin...
Edenred Finland Oy.
Ciudad de México3 días atrás - Job Overview The Solution Sales Manager will oversee market success of ServiceNow's specific product line products built on our market‑leading Service Management platform, creating a single source of truth that allows enterprise processes to execute with uniform information...
Link-Worldwide
Ciudad de México1 hora atrás - If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories...Inicio inmediatoHorario flexible
HSBC
Ciudad de México1 día atrás - ...designing, leading the implementation, and consolidating the company’s government relations and public affairs function. Acting as a strategic liaison between the organization and government authorities, regulatory bodies, industry associations, and other key stakeholders,...
Senior Manager, Government & Public Affairs
Ciudad de México3 días atrás - ...have over 8 years of related experience, possess a relevant degree, and ideally hold certifications in Microsoft technologies or project management. Your role will involve driving customer success through program management and relationship building. #J-18808-Ljbffr...
Link-Worldwide
Ciudad de México1 hora atrás - ...customer lifecycle, ensuring structured delivery of outcomes, adoption, and value realization. Act as a trusted advisor to customer... ...identify, manage, and mitigate risks, issues, and escalations, driving resolution through structured escalation management. Monitor...
SAP SE
Ciudad de México3 días atrás - Siemens Mobility en Ciudad de México está buscando un Coordinador de Servicios (Dispatcher) con experiencia en coordinación de actividades de campo y atención al cliente. El candidato ideal tendrá un mínimo de 3-4 años de experiencia, excelentes habilidades organizativas...
Siemens Mobility
Ciudad de México1 día atrás
¿Desea recibir más vacantes?
Suscríbase y reciba vacantes similares a Strategic CSM: Drive Adoption & Retention. ¡Sea el primero en aplicar!
Búsquedas relacionadas
- director servicio al cliente Ciudad de México
- customer service executive Ciudad de México
- gerente de servicio a cliente Ciudad de México
- customer service manager Ciudad de México
- director servicio al cliente
- customer service executive
- agente ventas servicios funerarios
- gerente de servicio a cliente
- customer service manager