Project Management Specialist

The Project Management Specialist is an essential member of the Digital organization responsible for supporting the execution and delivery of creative and digital projects across the business. This individual will work closely with Creative Services, Digital Merchandising, Development, Category Management, and Marketing teams to ensure projects are properly planned, assigned, tracked, and delivered according to established timelines.

This role will be responsible for managing project workflows within Workfront, coordinating resources across multiple teams, monitoring project progress, maintaining dashboards and reporting, and supporting workload planning and prioritization efforts. The ideal candidate is highly organized, process-oriented, and passionate about improving operational efficiency through project management best practices and workflow automation.

JOB DUTIES:

• Manage workload balancing and capacity planning for copywriters, graphic designers, developers, and other creative resources.
• Facilitate communication between stakeholders and Creative Services teams throughout the project lifecycle.
• Create, maintain, and optimize dashboards, reports, calendars, and workflow tools within Workfront.
• Identify opportunities to streamline project management processes through automation and workflow improvements.
• Ensure projects remain on schedule and escape risks, blockers, or resource constraints as needed.
• Support ongoing process documentation, training, and adoption of project management best practices.
• Collaborate with cross-functional teams to improve workflow visibility and project execution.

YOU MUST HAVE:

• 2+ years of experience in project management, creative operations, marketing operations, or related fields.
• Excellent English communication skills, both written and spoken.
• Strong project management capabilities, with the ability to independently handle multiple projects simultaneously.
• Strong organizational and prioritization skills, with the ability to thrive in a fast-paced environment.
• Experience coordinating cross-functional teams and managing stakeholders.
• Strong analytical and problem-solving skills, proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook), and the ability to build trust-based relationships with internal stakeholders and business partners.

WE VALUE:

• Workfront experience.
• Experience supporting creative, marketing, or digital production teams.
• Strong communication and stakeholder management skills.
• Cross-functional project management experience.
• Process-oriented mindset with experience creating, documenting, and improving workflows.
• Experience managing resource capacity, workload planning, or operational reporting.
• Familiarity with workflow automation and project management best practices.
• Excellent time-management skills and the ability to work effectively in a fast-paced environment.
• Continuous improvement mindset with a focus on efficiency and scalability.
• Position based in Querétaro

WHAT'S IN IT FOR YOU:

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.