Manufactuting Quality Engineer (Ciudad Juárez)

8D Team Leader (lead, manage and coordinate) of customer complaints for manufacturing (FA/SMT).

Responsibilities

• PS Expert & facilitator for all customer complaints in manufacturing
• Maintenance of quality assurance matrix (QAM) and related Q tools
• Actively coordinate actions to reduce customer complaints or internal escapes (e.g., AOI, functional escapes)
• Responsible for sharing and evaluating lessons learned to lead sustainability
• Improve systems and procedures (FA/SMT)
• Drive reduction of internal defect cost (IDC) and fall off rate (FOR)
• Perform layered process audits (LPA) and provide solutions for open points under responsibilities
• Perform Gemba and reviews 6S on production shop floor
• Reinforce quality controls
• Create internal claims towards suppliers for follow up by PQA
• Regular communication within IPN on Q-related topics
• Follow up of material on "HOLD" to release it (documentation)
• Champion of ALR process
• Monitor quality controls according to PFMEA
• Work together with SMT/FA group to solve quality issues
• Champion of Quality Basics 1,2,14

Qualifications

• Substantial product and manufacturing process knowledge: APQP, PPAP, XFMEA, MSA, SPC, ISO TS 16949
• Problem Solving Methods (8D, Fishbone, 5Why, 6Sigma/Shainin, …)
• Customer Requirements understanding
• Moderation and communication/negotiation skills
• Ability to build relationships across regions (intercultural abilities)
• High level of intellectual curiosity and open‑mindedness to access and solve problems
• Ability to use inductive and deductive reasoning

Location: PARQUE INDUSTRIAL RIO BRAVO.